Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hunter Brickhouse

Albuquerque

Summary

Experienced with team leadership, planning, and organization. Fostered an effective and positive work environment. Used conflict management and deescalation skills to resolve conflict between both customers and employees.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Skate-O-Mania
08.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Roller Skating Instructor

Skate-O-Mania
05.2021 - Current
  • I taught both large groups of people and individuals fundamentals of roller skating at all ages, as well as advanced techniques.
  • Demonstrated and built upon skills such as; time management, teamwork, communication skills, conflict management/diffusion skills.
  • Many parts of this job also include creating a fun, family friendly environment for all ages of customer.
  • Successfully started a private lesson program where I learned business management and sales skills, as well as furthering my customer service and communication skills.

Outreach Coordinator

Skate-O-Mania
05.2021 - Current
  • Built relationships with schools and businesses and coordinated private events
  • Helping to promote a city-wide STEM program through the skating rink
  • Promoted a positive company image as a representative

Apple Inc.
10.2024 - 01.2025
  • Demonstrate vast product knowledge to give personalized recommendations to customers.
  • Built brand loyalty with top of the line customer service
  • Worked in a collaborative team environment during peak holiday shopping

Education

High School Diploma -

Del Norte High School
Albuquerque, NM
05-2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Relationship building
  • Conflict resolution
  • Emergency response
  • Clear communication
  • Positive attitude

Certification

  • CPR Certified
  • Nationally Licensed EMT
  • Narcan Training

Timeline

Manager

Skate-O-Mania
08.2025 - Current

Apple Inc.
10.2024 - 01.2025

Roller Skating Instructor

Skate-O-Mania
05.2021 - Current

Outreach Coordinator

Skate-O-Mania
05.2021 - Current

High School Diploma -

Del Norte High School

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