Taylor Black

• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Prepared vendor invoices and processed incoming payments.
• Developed relationships with vendors to resolve any discrepancies.
• Reduced late payment penalties by closely monitoring due dates and managing timely payments.
• Coded and keyed invoices appropriately by type of bill and store location.
• Streamlined invoice processing by implementing efficient filing and tracking systems.
• Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
• Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.

• This is a fully remote position.
• Post Insurance & Patient payments daily.
• Post Contractual Allowances & Insurance Denials daily.
• Reconcile payment summary & take inventory of all payments & denial posted on a daily basis.
• Review EOBs & post to patient accounts accordingly.
• Identify when payers are In-Network/Out of Network with different Clients & post accordingly.
• Use Microsoft Teams, Outlook, Excel, & Word daily.
• Communicate effectively with team to ensure proper payment posting and maintaining a Two-Day turn around period.
• Work collaboratively with other teams throughout the company to train employees on payment posting/new systems.
• Audit other employees work and advise of the corrections in a polite and professional manner.
• Manage all emails and team’s messages daily.

My main title is Data Entry Specialist. However, I have been crossed trained in all departments in this company. I assist other departments when needed and have daily tasks for each department.

Data Entry Skills:

• Quickbooks
• Post payments and adjustments to debtor accounts.
• Enter new accounts into AS400.
• Open and flag mail for payments and correspondence daily.
• Receive and respond to emails daily.
• Process return mail.
• Process and create electronic files through email or FTP sites. Including, payments, adjustments and placements.
• Reconcile 3 Excel spreadsheets with cash paperwork to ensure balanced.
• Create deposits & deposit remotely in house with a bank issued scanner.
• Retrieve files consisting of payments or correspondence with issued lock box for specific clients.
• Generate letters for post dated payments and for paid in full accounts.
• Generate letters for returning payments if not owed or unable to locate.
• Generate and issue refunds for overpaid accounts.
• Process bank returned checks.
• Process Chargebacks (Credit card Disputes).
• Generate monthly client checks.
• Reconcile company bank accounts with entries in QuickBooks monthly.
• Make supply lists monthly.

Client Services Skills:

• Work Disputes made through E-Oscar and updating accounts to either disputed or advising deletion.
• Work credit bureau logs to remove, update to dispute and flag as non-credit bureau reporting.
• Withdraw debtor accounts from AS400.

Call Center Supervisor:

• Receive incoming calls and make outgoing calls.
• Verify information prior to releasing information in reference to account.
• State the Mini-Miranda.
• Key one-time payments, postdated payments plans, and settlements with credit card, debit card or checking account through Payment Vision.
• Listen and address all concerns efficiently and politely.
• Document every account correctly and move accounts to correct status' according to the phone call.
• Obtain insurance information.
• Assist collection representatives with questions and concerns.

Insurance Skills:

• Verify insurance for accounts through SSI Eligibility.
• File claims electronically with Florida Medicaid and manually (through mail) with Claim MD.