Writing
HUNTER BROCKWAY
Tallahassee,FL
Summary
Patient and persistent Groomer with substantial knowledge of all dog and cat breeds. Working independently with minimal supervision. Expert with over 6 years of experience in pet grooming industry. Committed to providing professional and hygienic grooming environment for pets and owners.
Overview
10
10
years of professional experience
Work History
Dog Groomer
Earthwise Pet Supply
Tallahassee, FL
11.2021 - Current
- Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Dog Groomer
Groomingdale's
Chattanooga, TN
08.2013 - 09.2019
- Perform animal grooming duties such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears
- Answer telephones and schedule appointments
- Discuss with clients their pets' grooming needs
- Sell pet food and supplies.
Kennel Technician
Riverview Animal Hospital
Chattanooga, TN
01.2012 - 03.2013
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Protected animals from care errors by maintaining clear and secure tags.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Server
Macaroni Grill
Chattanooga, TN
12.2010 - 12.2011
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
Wayfinder
Rock City Gardens Inc
Lookout Mountain, TN
08.2010 - 12.2010
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Collected tickets and fees from each individual prior to start of tour.
- Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
- Built personal relationships with guests to promote positive experiences.
Education
High School Diploma -
Ridgeland High School
Rossville, GA 08.2006 - 05.2010
Skills
Verbal and written communication
Employee training
Guest relations management
Company branding
Tourism management
Interests
Reading
Playing guitar
Hiking
Timeline
Dog Groomer
Earthwise Pet Supply
11.2021 - Current
Dog Groomer
Groomingdale's
08.2013 - 09.2019
Kennel Technician
Riverview Animal Hospital
01.2012 - 03.2013
Server
Macaroni Grill
12.2010 - 12.2011
Wayfinder
Rock City Gardens Inc
08.2010 - 12.2010
High School Diploma -
Ridgeland High School
08.2006 - 05.2010