Hunter Courtney
Haughton,La
Summary
Results-oriented Operations Manager with extensive experience at Southern Pipe and Supply, specializing in inventory management and team leadership. Achieved significant cost reductions that improved profit margins while nurturing strong customer relationships. Skilled in employee training and optimizing operational efficiency in competitive environments.
Overview
11
11
years of professional experience
Work History
Operations Manager/Sales
Southern Pipe and Supply
01.2023 - Current
- Regularly evaluated P & L performance with store manager to develop more effective profit plans.
- Coordinating effective inventory control.
- Implemented strategies to reduce physical inventory costs while safeguarding sales.
- Ensured accurate market pricing in highly competitive area.
- Trained counter sales employees in daily operational procedures.
- Directed team members efficiently.
HVAC Inside Sales
Coburns Supply Company
01.2021 - 01.2023
- Collaborate with outside sales representative on residential and commercial projects to support customer base.
- Fulfilled customer orders for small parts and pieces.
- Assisted outside sales representative with plumbing tasks.
Lead Installer
LenAire, Inc.
01.2019 - 01.2021
- Led installation for residential and light commercial projects.
- Handled service calls during slower winter months.
- Ensured proper installation of Amana and Goodman devices.
Counter Sales 2
R.E. Michel Company
01.2014 - 01.2019
- Launched journey in the Wholesale HVAC industry.
- Position held was Counter Sales Associate upon leaving.
- Gained comprehensive knowledge of system and parts quickly.
- Answered phones to assist with customer inquiries.
- Transformed financial performance, achieving black margin after three years.
- Collaborated effectively with outside sales teams on diverse projects.
Education
Business Management -
Bossier Parish Community College
Bossier City, Louisiana03.2025
Skills
- Inventory management
- Customer relationship
- Team leadership
- Effective communication
- Employee training
- Data analysis
- Cost reduction
- Decision-making
- Employee relations and conflict resolution
- Workforce management
- Crisis management
- Vendor sourcing
- Multi-unit operations management
- Operations management
- Invoice processing
- Purchasing and procurement
- Strategic partnerships
- Business development
- Expense reports
- Maintenance planning
References
Available upon request.
Leadership Experience
- Eagle Scout, Boy Scouts of America, 2017
- Committee Member and Assistant Scout Master, Boy Scout Troop
Timeline
Operations Manager/Sales
Southern Pipe and Supply
01.2023 - Current
HVAC Inside Sales
Coburns Supply Company
01.2021 - 01.2023
Lead Installer
LenAire, Inc.
01.2019 - 01.2021
Counter Sales 2
R.E. Michel Company
01.2014 - 01.2019
Business Management -
Bossier Parish Community College
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