Hunter Davis
Clermont,FL
Summary
Dedicated customer service representative with proven skills in effective communication and problem-solving. Known for enhancing customer satisfaction through prompt issue resolution and attention to detail.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Planet Fitness
Clermont, Florida
02.2024 - Current
- Resolved customer complaints through effective communication and problem-solving, ensuring customer satisfaction and loyalty.
- Assisted customers with inquiries and provided detailed product information to enhance their experience.
- Processed orders and returns accurately using company systems, contributing to a smooth operational flow.
Lawn and Garden Associate
Lawn Care Services
Clermont, Florida
01.2019 - 12.2023
- Delivered residential lawn maintenance services, enhancing curb appeal and client satisfaction through thorough mowing, trimming, and yard clean-up.
- Coordinated client scheduling and service requests, ensuring timely responses and effective communication to maximize customer satisfaction.
- Consistently met deadlines while maintaining high quality in all tasks.
- Demonstrated commitment to efficiency by consistently meeting deadlines while maintaining high-quality standards in all tasks.
Student Leader
Lake-Sumter State College
Clermont, Florida
05.2023 - 10.2023
- Mentor first-year students on time management, study strategies, and academic success.
- Guided students in navigating college systems, class schedules, and campus resources to enhance their academic experience.
- Assisted incoming students with course registration, placement testing, and academic planning to ensure smooth transition to college.
- Supported diverse student populations by fostering a welcoming environment that encourages engagement and inclusivity.
- Communicate with students, faculty, and staff to answer questions and resolve concerns.
Customer Service Representative
Life Center Gym
Clermont, Florida
08.2022 - 03.2023
- Provided front desk customer service, resolving account questions and addressing membership concerns to enhance customer satisfaction.
- Coordinated service scheduling while handling phone inquiries and responding to customer questions, ensuring seamless operations.
- Monitored gym floor activity, promoting a safe and welcoming environment.
- Maintained cleanliness and ensured safety of equipment and facility areas.
- Supported management with daily administrative and operational tasks, contributing to overall team efficiency.
Education
High School Diploma -
Lake Minneola High School
Minneola05-2032
Associate of Arts -
Lake Sumter State College
Clermont 10-2024
Skills
- Customer service
- De-escalation techniques
- Team collaboration
Timeline
Customer Service Representative
Planet Fitness
02.2024 - Current
Student Leader
Lake-Sumter State College
05.2023 - 10.2023
Customer Service Representative
Life Center Gym
08.2022 - 03.2023
Lawn and Garden Associate
Lawn Care Services
01.2019 - 12.2023
High School Diploma -
Lake Minneola High School
Associate of Arts -
Lake Sumter State College