Experienced program professional with a focus on project management and strategic planning. Strong leadership abilities foster collaboration and adaptability, leading to effective team environments. Known for problem-solving skills and clear communication, consistently achieving organizational objectives.
Overview
9
9
years of professional experience
Work History
Assistant Program Director
Provo Canyon School
Springville, UT
08.2022 - Current
Assisted program manager with budget and schedule formulation.
Ensured accurate record-keeping for client participation, progress tracking, and outcomes.
Built strong partnerships with community organizations to expand program influence.
Developed inclusive environments that encourage collaboration and learning among participants.
Recognized potential risks and crafted effective mitigation strategies.
Worked with diverse teams to design plans that meet clients' specific objectives.
Manager
Provo Canyon School
Provo, UT
12.2021 - 08.2022
Drove employee productivity and engagement through tailored motivational strategies.
Successfully completed various tasks within designated timeframes.
Created a professional, organized, and safe environment for employees and customers alike.
Elevated customer satisfaction by resolving conflicts quickly and ensuring service quality.
Facilitated conflict resolution among staff through attentive listening and effective mediation.
Maximized team performance by monitoring activities and providing mentorship.
Executed cross-training programs to enhance team flexibility and output.
Reinforced safety measures to establish secure work conditions for all workers.
Supervisor
Provo Canyon School
Provo, UT
05.2021 - 12.2021
Directed daily operations within the department, facilitating efficient workflows and on-time task completion.
Applied leadership abilities to enhance team efficiency and optimize processes.
Elevated customer satisfaction with prompt inquiry responses and effective solutions for concerns.
Improved team productivity by establishing clear expectations and efficient workflows.
Promoted communication through regular meetings, encouraging transparency among team members.
Exemplified commitment to organizational values, nurturing a culture of excellence.
Collaborated with other departments to align strategies and accomplish collective goals.
MHT
Provo Canyon School
Provo, UT
10.2020 - 05.2021
Adapted rapidly to new challenges in dynamic environments.
Assisted team members with daily operations, enhancing overall productivity.
Displayed excellent communication skills for effective teamwork and collaboration.
Maintained high levels of organization and attention to detail in all tasks.
Supported team initiatives by providing guidance and encouragement.
Worked flexible shifts, including nights, weekends, and holidays, to ensure coverage.
Club Security and Hotel Security
Wynn Nightlife Security
Las Vegas, NV
03.2020 - 07.2020
Oversaw secure environments in clubs and hotels through attentive monitoring.
Thrived under pressure, showcasing rapid learning and adaptability.
Articulated ideas clearly through strong verbal and written communication skills.
Facilitated teamwork by providing necessary support and assistance.
Optimized daily operations through efficient collaboration with team members.
Prioritized tasks effectively to ensure timely completion of assignments.
Emphasized meticulousness while completing tasks.
Security Officer
Sway Security
Las Vegas, NV
08.2019 - 03.2020
Oversaw retail security operations in grocery stores, shopping malls, and private events.
Educated clients on applicable policies and procedures.
Documented client communications and transactions for seamless agency processes.
Resolved customer complaints with courteous and prompt service.
Enhanced customer experience through proactive concern management.
Achieved compliance by completing required continuing education courses promptly.
Maintained knowledge of industry regulations to support agency standards.
Remodeler
Provantage Corporate Solutions
Provo, UT
05.2019 - 07.2019
Completed weekly remodeling of all Petsmart stores in Utah, initiating projects every Monday and concluding by Sunday.
Employed advanced tools for efficient execution of complex remodeling tasks.
Maintained safety standards by following protocols and conducting thorough inspections at job sites.
Engaged in ongoing education about industry trends to provide cutting-edge solutions.
Coordinated with employees for seamless project management from conception through execution.
Developed effective communication strategies with clients to enhance transparency throughout the remodeling process.
Package Handler
Fedex Ground
Orem, UT
09.2018 - 04.2019
Successfully unloaded semi trucks with packages ranging from 5 to over 200 pounds, averaging 12,000 to 20,000 packages per four-hour shift.
Coordinated with other handlers for efficient and precise order delivery.
Increased handling efficiency by implementing effective sorting and organizational techniques.
Ensured compliance with safety regulations, fostering a secure work environment.
Diminished damage rates through meticulous handling procedures and adherence to safety protocols.
Excelled in high-pressure situations during peak periods, maintaining quality service amidst increased shipment volumes.
Interpreted verbal and written directives accurately for effective product movement and shipping operations.
Utilized space efficiently within trucks by optimizing package stacking arrangements.
Remodeler
InDemand Services
Orem, UT
05.2018 - 07.2018
Executed comprehensive rearrangement of Walmart Supercenter, including merchandise removal and shelf adjustments.
Utilized advanced tools to efficiently complete complex remodeling projects.
Maintained safe work environments by following safety protocols and conducting site inspections.
Educated on industry trends to deliver innovative solutions to clients.
Collaborated with team members to manage projects from design through completion.
Developed precise project estimates for clients, factoring in materials, labor costs, and timelines.
Established effective communication strategies with clients to ensure transparency during remodeling processes.
Stower
Amazon
Highland, CA
09.2017 - 10.2017
Operated powered industrial truck for stowing merchandise at heights up to 30 feet.
Inspected items for damage and communicated discrepancies to supervisor.
Upheld safety standards by maintaining clean, organized workspaces.
Stacked items safely, maximizing storage capacity within safety limits.
Improved stowing efficiency through enhanced organization and time management techniques.
Oversaw storage and organization of warehouse inventory consistently.
Structured merchandise in compliance with company standards for an orderly stockroom.
Adhered to safety regulations, reducing risks and safeguarding team members.
Temp agent
The Party Staff
Mesa, AZ
08.2016 - 06.2017
Fulfilled various roles including Houseman, Dishwasher, Prep Cook, and Security staff.
Communicated policies and procedures effectively to clients for operational clarity.
Documented client interactions and transactions accurately for seamless agency operations.
Completed required continuing education courses promptly to meet compliance standards.
Education
High school diploma - undefined
Skills
Operational excellence in processes
Expertise in culinary arts
Management of security risks
Leadership in team settings
Precision in task execution
Commitment to high-quality outcomes
Completion of projects on time
Experience in customer service
Coordination of scheduling activities
Administrative oversight
Assessment of program effectiveness
Development of budgets
Experience in customer support
Collaboration within teams
Problem-solving strategies
Effective time management
Attention to detail orientation
Ability to multitask efficiently
Reliability as a professional
Strong communication abilities
Critical thinking skills
Organizational proficiency
Listening actively to others
Adaptability to change
Decision-making capabilities
Building strong relationships with clients
Strategic leadership qualities
Team-building expertise
Prioritization of tasks effectively \Interpersonal relationship skills \Analytical thinking capabilities \Management of operational functions \Focus on continuous improvement initiatives \Resolution of issues promptly