Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hunter Gennoe

Columbus

Summary

Dynamic and results-oriented professional with extensive experience as a Player Service Cashier at Hollywood Casino Columbus. Excelled in customer service and cash handling, significantly enhancing team performance and customer satisfaction. Demonstrated proficiency in complaint resolution and sales transactions, fostering repeat business and a welcoming environment. Skilled in balancing multiple payment methods and adapting to new technologies, contributing to operational excellence.

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled with dedication to efficiency and accuracy.

Reliable employee seeking customer service position. Offering excellent communication and good judgment.

Overview

5
5
years of professional experience

Work History

Player Service Cashier

Hollywood Casino Columbus
05.2024 - Current
  • Handled customer inquiries, resolving issues promptly for increased satisfaction.
  • Assisted in training new cashiers, leading to improved performance across the entire team.
  • Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
  • Balanced multiple payment methods accurately, including cash, credit cards, gift cards, coupons, and vouchers.
  • Managed high-volume checkout lines calmly and professionally during peak hours, ensuring timely service for all customers.
  • Developed strong rapport with regular customers, fostering a welcoming environment that encouraged return visits.

Front End Cashier

Walmart
03.2023 - 05.2024
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Cashier

Old Navy
02.2020 - 03.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Hanford West High School
1150 W Lacy Blvd
06-2014

Skills

  • Customer service
  • Cash handling
  • Complaint resolution
  • Sales transactions

Timeline

Player Service Cashier

Hollywood Casino Columbus
05.2024 - Current

Front End Cashier

Walmart
03.2023 - 05.2024

Cashier

Old Navy
02.2020 - 03.2023

High School Diploma -

Hanford West High School

Similar Profiles

CREATE PROFILE
Hunter Gennoe