Leah Austin
Woodland,WA
Summary
Dynamic professional in cash management and customer engagement across various roles. Excels in high-pressure settings, delivering exceptional service while training new team members. Committed to enhancing operational efficiency and maintaining high standards in customer satisfaction.
Overview
5
5
years of professional experience
Work History
Player services cashier
Ilani
Richfield, WA
11.2025 - Current
- Graveyard employee at Ilani casino. Balancing cash drawers and game chips daily while providing superior customer service.
Senior Sandwich Artist
SUBWAY®Restaurants
Woodland, Washington
06.2025 - Current
- Trained new team members on sandwich-making techniques and customer service protocols.
- Managed inventory levels, ensuring supplies were stocked and organized for efficiency.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Cashier
Unitus Credit Union
Clackamas, OR
12.2024 - 02.2025
- Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries. Contributed to fraud detection support, documenting suspicious activity and reporting flagged transactions.
Cashier
Fibre Federal Credit Union
Woodland
06.2022 - 11.2024
- Answered customer questions regarding account information, transaction processing and fees. Performing daily balancing including my own cash drawer, others drawers if needed and vault. Performed accounting at the end of the night to ensure the branch is balanced and all bank documents are accurate. Issued cashier's checks, bank checks, money orders and traveler's checks. Completed opening and closing accounts including money certificates while verifying member identification documents.
Cashier/sandwich artist
Subway
Woodland
12.2021 - 06.2022
- Handled cash and credit card transactions and handed back correct change. Opened and closed stores multiple times a week while maintaining my time according to my school hours.
Education
High school diploma -
Woodland Washington High school
06-2022
Skills
- Cash handling
- Customer service
- Team training
- Innovative problem-solving
LANGUAGES
ASL
AWARDS
Rising Star award, Volleyball MVP award, English academy award
Timeline
Player services cashier
Ilani
11.2025 - Current
Senior Sandwich Artist
SUBWAY®Restaurants
06.2025 - Current
Cashier
Unitus Credit Union
12.2024 - 02.2025
Cashier
Fibre Federal Credit Union
06.2022 - 11.2024
Cashier/sandwich artist
Subway
12.2021 - 06.2022
High school diploma -
Woodland Washington High school