DEbony Balam
Biloxi,MS
Summary
Excellent communication skills with the ability to stay focused, organized and on task. Ability to lead, train, and provide excellent customer service. A versatile employee, hard worker, and a quick learner in numerous aspects of a job, all while trying to get my career started.
Overview
7
7
years of professional experience
Work History
Player Services Representative
Scarlet Pearl Casino
03.2024 - Current
Player Services Representative
BEAU RIVAGE CASINO
12.2022 - 12.2023
Server
Margaritaville
04.2022 - 11.2022
- I serve beverages and food to guess dining in
- I give great customer service
Customer Service Representative
Shell
04.2021 - 12.2021
- Operated a cash register
- Restocked and organized merchandise
- Checked identification for age of tobacco and alcohol sales
- Provided courteous and respectful customer service
Crew Member
McDonald's
07.2017 - 08.2020
- Took customer orders
- Greeted customers and assisted with payment and ordering issues
- Ran the cash register
Education
High school diploma - General Studies
Biloxi High School
Biloxi, MS08.2018
Skills
- Food Service
- Host/Hostess
- Food Handling
- Food Preparation
- Kitchen Experience
- Serving Experience
- Restaurant experience
- Retail sales
- POS
- Cash Handling
- Upselling
- Barista Experience
- Coffee Experience
- Merchandising
- Cleaning Experience
- Busser
- Food Production
- Serving
- Customer service
- Cash register
- Microsoft Office
- Banking
- Basic math
- Sales
- Hospitality
- Computer skills
- Communication skills
Timeline
Player Services Representative
Scarlet Pearl Casino
03.2024 - Current
Player Services Representative
BEAU RIVAGE CASINO
12.2022 - 12.2023
Server
Margaritaville
04.2022 - 11.2022
Customer Service Representative
Shell
04.2021 - 12.2021
Crew Member
McDonald's
07.2017 - 08.2020
High school diploma - General Studies
Biloxi High School
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