Summary
Education
Skills
Timeline
Generic
Hunter Haigwood

Hunter Haigwood

Henderson,Nevada

Summary

Personable Service Writer accomplished in coordinating Service jobs by distributing among technicians. Focused on customer service by negotiating pricing with vendors as well as navigating insurance and warranty policies. Passionate about solving problems through an in-depth understanding of the service department and customers' expectations.

Education

Associate of Science - Master Technician

College of Southern Nevada
Las Vegas, NV
2021

High School Diploma -

Green Valley High School
Henderson, NV
05.2018

Skills

  • Retail Automotive Specialist
  • Shop technician
  • Computer Literate
  • Organizational/Detailed Orientated
  • Strong Communication Skills
  • Work values
  • Customer service specialist
  • Automotive component understanding
  • Automotive maintenance
  • Automotive diagnostics
  • Customer Inquiries
  • Cost Estimates
  • Warranty Claim Processing
  • Corrective Actions
  • Customer Service
  • Client Rapport-Building
  • Productivity Standards
  • Communicating with Clients
  • Technician Tracking
  • Organizational Systems
  • Invoice Verification
  • Telephone Etiquette
  • Service Upsells
  • Repair Documentation
  • Product and Service Knowledge
  • Information Updates
  • Customer Needs Assessment
  • Accurate Estimates
  • Understanding Customer Needs
  • Sales and Upselling
  • Customer Retention Strategies

Timeline

Associate of Science - Master Technician

College of Southern Nevada

High School Diploma -

Green Valley High School
Hunter Haigwood