Robert Adams

• Enhanced customer satisfaction by ensuring accurate and timely delivery of shipments.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

• Facilitated smooth operations at distribution centers through effective collaboration with warehouse staff during load/unload tasks.
• Safeguarded company assets by securing cargo during transport and promptly addressing any potential hazards or issues that arose.
• Maintained accurate records of miles driven, fuel expenses, and delivery details for proper cost tracking and reporting.
• Conducted thorough vehicle inspections before and after each shift to ensure safety and compliance with regulations.

• Operated with safety and skill to avoid accidents and delays.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Contacted dispatch to report delivery incidents and determine best methods for resolution.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.

• Inspected the truck for defects and safe operating condition before, during and after trips.

• Attended and participated in all driver safety meetings.

•      Properly set ​slump of Concrete in the mixer truck before delivering to customers. 

•        Clean and maintain truck daily. 

• Inspected the truck for defects and safe operating condition before, during and after trips.

• Attended and participated in all driver safety meetings.

• Inspected the truck for defects and safe operating condition before, during and after trips.

• Attended and participated in all driver safety meetings.

•      Deliver merchandise to Military Bases safely ​

•       DOD ID / TSS ID aquired

•       TSS# not active at this time. 

• Operated long-haul trucks across diverse routes, ensuring timely deliveries and adherence to schedules.
• Maintained compliance with federal and state regulations regarding transportation and safety protocols.
• Conducted pre-trip inspections, identifying potential mechanical issues to enhance vehicle reliability.
• Collaborated with dispatchers to optimize delivery routes, reducing transit times and fuel consumption.

• Operated route trucks to ensure timely and safe delivery of goods.
• Trained new drivers on safety protocols and operational procedures.
• Implemented process improvements to enhance delivery efficiency and reduce delays.
• Developed strong customer relationships through effective communication during deliveries.
• Kept truck clean inside and out as a representation of company pride in delivering high-quality products from an organized vehicle environment.

Worked Parts counter, Continuous monitoring, updating and rotating stock for best results in stocking parts for Service Dept. to reduce waiting time for the company as well as the customer. Helped in the shop when needed for small projects. Ran impact reports for collusion repairs. Done price comparisons with various vendors to better profit the company as well as price budgeting for customers.

• Oversaw inventory management and procurement of auto parts to ensure optimal stock levels.
• Developed team training programs to enhance staff knowledge and improve customer service.
• Implemented process improvements that streamlined operations and reduced lead times for order fulfillment.
• Managed vendor relationships to negotiate favorable terms and secure timely deliveries of products.
• Conducted regular inventory audits to identify discrepancies and prevent stock issues.
• Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
• Enhanced inventory management by implementing effective organization and tracking systems.
• Managed daily operations of the auto parts department, maintaining efficiency across all tasks.
• Collaborated with sales team to develop targeted marketing campaigns, boosting product visibility and sales revenue.
• Oversaw budget management for the auto parts department, minimizing expenses while maximizing profits.
• Streamlined order processing for faster customer service and increased client satisfaction.
• Developed strong relationships with clients and vendors, fostering long-term partnerships.
• Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
• Performed routine maintenance including oil changes, brake inspections, and tire rotations.
• Collaborated with parts department to ensure timely availability of necessary components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Located and removed defective parts for skilled adjustment, repair or replacement.
• Replaced damaged, missing, or defective parts with new and refurbished components.