Hunter Hann
Woodbury Heights
Summary
With a proven track record at Allied Universal Security Services, I excel in emergency response and complex problem-solving, ensuring top-notch security and customer service. My expertise spans CCTV surveillance to conflict de-escalation, significantly enhancing safety protocols and operational efficiency.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2017 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Sales Associate
Spirit Halloween LLC
10.2015 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
N/A - Computer Science
Rowan College At Gloucester County
Sewell, NJSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Emergency response
- Patrol operations
- Complex Problem-solving
- Security screenings
- Conflict de-escalation
Timeline
Security Officer
Allied Universal Security Services
05.2017 - Current
Sales Associate
Spirit Halloween LLC
10.2015 - 10.2016
N/A - Computer Science
Rowan College At Gloucester County
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