Hunter Hansen
Jacksonville,FL
Summary
Detail-oriented banker with three years of experience delivering exceptional customer service, processing transactions efficiently, and managing administrative tasks. Recognized for strong commitment to accountability and accuracy, ensuring compliance with financial and security regulations that govern bank operations.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Personal Banker
Wells Fargo
Jacksonville, FL
11.2021 - Current
- Answered inquiries promptly to enhance customer satisfaction.
- Maintains confidentiality of bank records, transactions, and customer information.
- Facilitates opening of new accounts for customers, ordering checks, and setting up online banking services.
- Notified supervisor immediately regarding discrepancies detected.
- Contributed to successful $900k property closing.
Shift Manager/Key Holder
Tropical Smoothie
Jacksonville, FL
02.2021 - 11.2021
- Conducted training sessions for both new recruits and current employees on store requirements.
- Addressed customer grievances with efficiency and professionalism.
- Managed shift operations by delegating tasks among team members in order to maximize efficiency.
- Utilized strong communication skills to foster positive work environment for all employees.
Shift Manager/Key Holder
Little Caesars
Jacksonville, FL
06.2020 - 02.2021
- Identified customer behavior trends through data analysis.
- Empowered employees to deliver superior service, resulting in higher satisfaction.
- Managed security procedures for store operations, including apprehension of one employee responsible for stealing $300 daily.
- Optimized sales by implementing effective merchandising strategies.
- Mentored staff to enhance revenue generation.
Team Member
Firehouse Subs
Jacksonville, FL
10.2019 - 06.2020
- Guided clients through product selection and order placement.
- Received, processed, and stocked merchandise in accordance with store policies.
- Executed payment processing at point-of-sale terminals, and honored discounts of up to 15% off merchandise when applicable.
- Boosted team output through collaborative efforts.
- Ensured friendly reception for incoming patrons.
Deli Clerk
Publix
Jacksonville, FL
10.2018 - 10.2019
- Instructed new staff on food handling procedures.
- Executed daily opening and closing procedures.
- Adjusted select product prices to align with corporate marketing standards.
- Utilized slicing machinery with adherence to corporate rules for accident prevention.
- Reorganized customer-facing areas to boost sales of promotional products.
Crew Member
Smoothie King
Jacksonville, FL
02.2018 - 10.2018
- Provided detailed explanations of product ingredients and nutritional content on menu items.
- Streamlined kitchen layout for optimal efficiency.
- Balanced and reconciled end-of-shift transactions.
- Engaged courteously with customers when taking orders.
Education
High School Diploma -
Florida State College At Jacksonville
Jacksonville, FLSkills
- Customer Relationship Management
- Collaborative Sales Techniques
- Comprehensive Product Insight
- Strategic Policy Application
- Operational Leadership
- Expertise in Microsoft Applications
Certification
- Notary Public, accomplished in August of 2023.
Languages
English
Native/ Bilingual
Spanish
Limited
French
Elementary
Affiliations
- After spending multiple years serving my life in missionary work, I developed human relation skills that could be compared to ambassadorial diplomacy. Among building lifelong connections and deepening relations with natives of India and surrounding countries of Southeast Asia, I learned how to identify needs and fulfill them expeditiously.
Timeline
Personal Banker
Wells Fargo
11.2021 - Current
Shift Manager/Key Holder
Tropical Smoothie
02.2021 - 11.2021
Shift Manager/Key Holder
Little Caesars
06.2020 - 02.2021
Team Member
Firehouse Subs
10.2019 - 06.2020
Deli Clerk
Publix
10.2018 - 10.2019
Crew Member
Smoothie King
02.2018 - 10.2018
High School Diploma -
Florida State College At Jacksonville
Accomplishments
- Entitled transaction approver to oversee large financial activities.
- Received medals in Navy Junior Reserve Officers' Training Corps during freshman year of high school for punctuality, good conduct and proper appearance in school and in uniform.
- Awarded rank promotion in NJROTC based on academic excellence and comprehension of Orders to the Sentry, Chain of Command and rank memory.
References
References available upon request.
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