Geography and social studies-inclined individual, with the dedication and skills to maintain efficiency and functionality, and complete continuous and varying tasks, derived from bussing, hosting, and food delivery positions. Additionally, supports and works well within team environments as well as self sufficient positions, and creates customer satisfaction both in person and mobile.
Overview
6
6
years of professional experience
Work History
Dasher
DoorDash
Bellingham, WA
06.2020 - Current
Reference bullet points 1-5, 8 and 9 under "Insomnia Cookies - Delivery Driver." Many of the tasks and skills learned and acquired working as a DoorDasher coincide with and were applied while employed as a delivery driver at Insomnia Cookies.
Delivery Driver
Insomnia Cookies
Bellingham, WA
08.2023 - 05.2025
Collected items from within the store and made sure all items were accounted for.
Organized items and maintained proper handling standards within the item carrier and delivery vehicle.
Notified customers of delays and troubles with traffic and/or difficulties when trying to locate their residences.
Completed orders in a timely fashion to prevent added wait time for customers.
Delivered all appropriate items to customers.
Maintained in-store efficiency and functionality by fulfilling duties such as making and replacing takeout boxes, stocking supplies, and completing EOD tasks, like washing dishes, mopping, taking out the trash, and cleaning delivery vehicle toppers. Increased efficiency and improved colleague relations by completing tasks during slow periods, taking on tasks best suited for oneself, and completing tasks while other colleagues were occupied.
Aided in-store colleagues during busy periods by fulfilling duties such as loading and unloading items from the oven, packaging items, and assisting customers.
Operated a delivery app on one's own cellular device that helped account for assigned customers and their corresponding items, ensured correct GPS locations and routes, and logged delivery completions. Often discussed and logged ways in which the delivery app could be improved technologically and systematically so that efficiency while delivering could be improved.
Maintained the upkeep of one's own personal vehicle (the same vehicle used for deliveries) so that one and the items were delivered safely and efficiently.
Busser/Host
Giorgio's Pizza and Spaghetti House
Everett, WA
06.2019 - 09.2019
Wiped down and cleaned chairs and tables before and after dining hours.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Expedited food to tables to assist servers during busy periods.
Actively made and ran drink and dessert orders to customers.
Maintained restaurant and kitchen efficiency and functionality by fulfilling duties like making and replacing takeout boxes, stocking the soda machine and retrieving ice from the ice machine. Increased efficiency and customer satisfaction by intentionally completing tasks in specified order so that more urgent tasks took priority and customers need's be attended to first.
Greeted customers and sat patrons at tables according to availability and customer preferences.
Observed tables to tend to guest needs and identify customer service opportunities. Increased efficiency and customer satisfaction by memorizing drink orders and favorite tables of loyal/ frequent customers.