Hunter Jarrett

• Pampered clients to increase repeat business.
• Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
• Recommended products to extend life of braids.
• Designed flattering natural styles for variety of face shapes.
• Educated customers on products to maximize benefits.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

• Worked flexible schedule and extra shifts to meet business needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Provided training and support to new associates to help provide high-quality customer service.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Learned duties for various positions and provided backup at key times.

• Maintained high satisfaction requirements by completing orders quickly and making good selections for customers.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Tracked substitutions and informed customers of changes.
• Worked productively with management to meet order requirements and service expectations.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Contributed to team objectives in fast-paced environment.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Developed and maintained strong working relationships with my co-workers and management team.
• Set and achieved company defined sales goals.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Attended monthly sales meetings and quarterly sales trainings.

• Honor Roll [2019-2023]
• 3.0 GPA
• Advanced High School Diploma

Success Mentor

August 2022 - May 2023 | 12th Grade

• I served as an advisor, confidence-builder, and an early warning system for chronic academically unmotivated students at risk of getting off track - both in school and in life.
• I helped my mentees to stay focused on their studies, assisted them on subject that they were having a hard time with, and provided encouragement and positive reinforcement throughout our interactions.