Hunter Jeffreys
Biloxi,MS
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Moe's Southwest Grill
01.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Promoted a culture of teamwork, leading by example with strong work ethic and dedication to company goals.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Ensured smooth operations during peak hours by coordinating staff assignments and breaks efficiently.
Patient Care Associate
Singing River Hospital
01.2022 - 04.2023
- Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted nurses in administering medications, monitoring vital signs, and recording medical histories for accurate patient records.
- Streamlined workflows by maintaining a well-organized and efficiently run unit, ensuring timely completion of tasks.
- Improved patient mobility by assisting with transfers, ambulation, and range-of-motion exercises under the guidance of physical therapists.
Crew Member
Moe's Southwest Grill
09.2018 - 01.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
St. Martin High School
Ocean Springs, MS06.2020
Bachelor of Science - Nursing
Mississippi Gulf Coast Community College
Gulfport, MS05.2026
Skills
- Customer Service Management
- Diplomatic and Fair
- Shift Paperwork Completion
- Cash Handling
- Team Supervision
- Positive Attitude
Accomplishments
When I graduated from high school, I obtained an advanced diploma, Tech Master Scholars, Distinguished Scholars, and Mississippi Scholars.
Certification
ServSafe Certification - 12/19/2023
Timeline
Shift Leader
Moe's Southwest Grill
01.2023 - Current
Patient Care Associate
Singing River Hospital
01.2022 - 04.2023
Crew Member
Moe's Southwest Grill
09.2018 - 01.2022
High School Diploma -
St. Martin High School
Bachelor of Science - Nursing
Mississippi Gulf Coast Community College
ServSafe Certification - 12/19/2023
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