Hunter Kaesemeyer
Loveland
Overview
4
4
years of professional experience
Work History
Asset Protection Specialist
Kroger
07.2024 - Current
- Worked with store teams to ensure proper processes and procedures were being followed to minimize product loss.
- Investigated internal thefts, improper procedures within stores and conducted disciplinary interviews.
- Apprehended and deterred thieves from stealing merchandise from stores within district.
- Worked with law enforcement to prosecute on thefts and represented the company in court proceedings.
Customer Service Manager
Kroger
01.2024 - 07.2024
- Managed front end staff to help the store achieve optimal results and reach its goals.
- Coached and trained associates on best practices to ensure front end department was performing up to standards.
- Wrote front end schedule to align with the needs of the store and the availabilities of associates while providing adequate staffing throughout the business day.
- Led a team of customer service associates who worked to consistently provide a great shopping experience for customers.
Assistant Customer Service Manager
Kroger
06.2022 - 01.2024
- Consulted with customers regarding needs and address concerns.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Handled large amounts of cash and balance cash drawers within balancing and accounting guidelines.
- Addressed inquiries, resolved customer issues and managed customer relations.
Contributing Writer
Register Publications
04.2023 - 04.2024
- Sourced and interviewed for stories and articles.
- Wrote researched, though-out stories with quotes and proper attribution.
- Organized material to research and complete writing tasks.
Independent Contractor
FanSided
01.2023 - 01.2024
- Wrote articles/blog posts regarding current news, updates and hot topics regarding the Cincinnati Reds and Major League Baseball.
- Consulted with site expert/editor on topic ideas.
- Followed strict AP Style in writing.
Intern
The Game Haus
08.2022 - 12.2022
- Wrote in-depth articles using statistics and data to support content.
- Performed in-depth research into topics to write clear and accurate stories.
- Implemented strong grammar and research skills to craft well-written, mistake-free stories.
Education
Bachelor of Arts - Journalism
University of Cincinnati
Cincinnati, OH05.2023
GED -
Loveland High School
Loveland, OH06.2018
Skills
- Deadline driven
- Interviewing experience
- Strong Microsoft Office skills
- Adaptable to change
- Moderate Spanish-speaking skills
- Strong organizational skills
- Communicative and approachable
- Customer service skills
- Managerial skills
- Multitasking skills
- Performs well under pressure
Timeline
Asset Protection Specialist
Kroger
07.2024 - Current
Customer Service Manager
Kroger
01.2024 - 07.2024
Contributing Writer
Register Publications
04.2023 - 04.2024
Independent Contractor
FanSided
01.2023 - 01.2024
Intern
The Game Haus
08.2022 - 12.2022
Assistant Customer Service Manager
Kroger
06.2022 - 01.2024
Bachelor of Arts - Journalism
University of Cincinnati
GED -
Loveland High School