Russell Alexander
Dorchester,MA
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Industrious Stagehand and team-player with outstanding communication skills. Possessing proficient physical strength to lift up to 150 lbs. Well-versed in set construction and technical setup. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Asset Protection Officer
Target
Dorchester, MA
08.2023 - 06.2024
- Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
- Created an effective plan for loss prevention initiatives.
- Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
- Monitored CCTV surveillance to detect suspicious activity.
- Trained new employees on asset protection policies and procedures including how to handle shoplifters.
- Responded quickly and professionally when alerted of any suspicious activity in the store or parking lot area.
- Inspected merchandise for damages before it was shipped out or returned back into inventory.
Curbside Shopper
Bj's Wholesale Club
Weymouth, MA
04.2022 - 05.2023
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Listened to customer needs to identify and recommend best products and services.
- Suggested comparable products to replace out-of-stock items.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
- Greeted customers and answered product or service questions.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Asked store associates for help locating missing products.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Reduced process lags by training employees on best practices and protocols.
Stagehand
Bill Kenney Productions
Boston, MA
09.2021 - 01.2022
- Assisted in stage and technical setup and breakdown for performances.
- Adhered to safety protocol in storing, loading and unloading set pieces and stage equipment.
- Collaborated with team of 20 to monitor performances and move props and set pieces at appropriate cues.
- Built and decorated props and set pieces according lead captain instructions.
- Calibrated audio, lighting and recording equipment to keep operational for each show.
- Remained alert, active and ready to respond to requests using variety of available resources.
- Pitched in to help crews with building sets and identified problems that could have resulted in possible safety issues.
- Set up, adjusted and operated audio-visual equipment, cameras, or film and slide projectors for meetings, events and video conferences.
- Assembled and arranged materials for display or sale.
Laundry Attendant
Wash N' Dry
Hingham, MA
05.2020 - 07.2021
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Loaded carts with clean linen to transport to designated storage areas.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Assisted with additional housekeeping tasks during staffing shortages.
- Set dryers at appropriate drying times and settings by taking into account fabric type and load size.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
- Transported laundry in carts and sorted dirty items by load type.
- Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
Camp Group Leader
Gallivan Community Center
Mattapan, MA
06.2018 - 10.2019
- Supervised 10-15 staff members and campaign volunteers.
- Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
- Complied with safety rules to minimize incidents and accidents.
- Worked creatively with other staff to develop and carry out new themes and events for camp participants.
- Communicated and maintained personal contact with parents or guardians to discuss achievements and behavior concerns.
- Handled check-in duties to acclimate new campers.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Created fun and challenging recreational activities for around 10 campers between ages of 10 and 14.
- Maintained effective consistent communication with parents and families using email.
Education
High School Diploma -
Weymouth High School
Weymouth, MA06.2021
Skills
- Verbal and Written Communication
- Decision Making
- Upbeat and Outgoing Attitude
- Relationship Building
- Heavy Lifting
- Online Order Processing
- Customer Service
- Planning and Organization
- Fashion Trends
- Physical Stamina
- Attention to Detail
- Deadline Driven
- Friendly, Positive Attitude
Timeline
Asset Protection Officer
Target
08.2023 - 06.2024
Curbside Shopper
Bj's Wholesale Club
04.2022 - 05.2023
Stagehand
Bill Kenney Productions
09.2021 - 01.2022
Laundry Attendant
Wash N' Dry
05.2020 - 07.2021
Camp Group Leader
Gallivan Community Center
06.2018 - 10.2019
High School Diploma -
Weymouth High School
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