Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hunter Lalande

Middleburg

Summary

Dynamic delivery professional with a proven track record at Amazon, excelling in logistics and customer service. Skilled in route optimization and problem-solving, I consistently enhance operational efficiency and ensure timely deliveries. My commitment to teamwork and attention to detail drives exceptional customer satisfaction and fosters a positive work environment.

Overview

2026
2026
years of professional experience

Work History

Delivery Associate

Starboard Logistics
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.

Delivery Specialist

Local Fare Jax
01.2025 - 06.2025
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
  • Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.

Delivery Driver

Nmj Logistics
08.2024 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Operations Manager

Amazon
01.2021 - 02.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.

Operations Lead

Kohls Department Store
11.2019 - 01.2021
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
  • Planned operations and activities, and led projects.
  • Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.

Education

Clay High School
Green Cove Springs, FL

Skills

  • Loading and unloading
  • Package handling
  • GPS navigation
  • Deadline adherence
  • Route planning
  • Load securing
  • Problem-solving
  • Teamwork and collaboration
  • Time management skills
  • Customer service
  • Documentation and reporting
  • Attention to detail
  • Dispatch communication
  • Shipping and packaging
  • Stocking and inventory
  • Pre-trip and Post-trip inspections

Timeline

Delivery Specialist

Local Fare Jax
01.2025 - 06.2025

Delivery Driver

Nmj Logistics
08.2024 - 01.2025

Operations Manager

Amazon
01.2021 - 02.2024

Operations Lead

Kohls Department Store
11.2019 - 01.2021

Delivery Associate

Starboard Logistics

Clay High School

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