Results-driven professional with expertise in customer relationship management, project management, and data analysis. Proven ability to build strong relationships and deliver impactful solutions that drive sales and repeat business.
Overview
6
6
years of professional experience
Work History
Roof Sales & Roofing
RainWorx
Saint Helens
06.2023 - Current
Conducted on-site roof inspections to assess damage and identify repair opportunities, enhancing customer awareness of roofing needs
Educated homeowners on roofing solutions, materials, and pricing to support informed decisions
Delivered detailed estimates and closed sales on repair and maintenance projects, facilitating informed homeowner decisions
Built strong customer relationships to drive repeat business and referrals
Oversaw quality assurance processes, ensuring compliance with industry standards and maintaining high service quality for customer satisfaction
Recruiting Coordinator
NCSA
Portland
05.2021 - 04.2023
Motivated recruiting professional responsible for guiding student-athletes and families through the college recruiting process while driving engagement, enrollment, and program success. Combined relationship management, consultative sales, and recruiting expertise to connect athletes with collegiate opportunities.
Managed inbound and outbound communications with student-athletes and families, building trust and long-term relationships
Educated clients on the recruiting process and effectively presented NCSA’s services to drive program enrollment
Maintained a high-volume pipeline of prospects, moving leads through the funnel from initial contact to conversion
Conducted needs assessments to match athletes with the right recruiting strategy and opportunities
Coordinated recruiting profiles, highlight videos, and exposure opportunities to maximize athlete visibility
Tracked interactions and performance metrics using CRM systems to optimize outreach and conversion rates
Collaborated with internal teams to ensure a seamless onboarding and recruiting experience
Quality Control Analyst & Recruiting Coach
Pacific University
Forest Grove
07.2020 - 04.2021
Identified and evaluated talent for competitive roster, building relationships and coordinating recruiting efforts to fulfill program needs.
Built and managed a consistent pipeline of prospective athletes, similar to a sales funnel from lead generation to close
Developed strong relationships with recruits, families, and coaches to drive trust and long-term engagement
Evaluated prospects’ fit and effectively “sold” program value based on individual needs and goals
Executed consistent follow-up strategies to move prospects through each stage of the recruiting process
Coordinated visits and presentations, delivering tailored pitches to increase commitment rates
Tracked and managed recruiting data using CRM-style systems to monitor progress and optimize outreach
Collaborated with staff to refine messaging, positioning, and overall recruiting strategy
Analyzed game film, identified opponent tendencies, and assisted coaching staff in game preparation, compiling reports and tracking performance metrics to ensure accuracy in scouting data and optimize team strategy.
Education
MBA - Business Administration And Management
Grand Canyon University
Phoenix, AZ
12-2025
Bachelor of Science - Business Administration
Bethel College
Newton, KS
05-2017
Skills
Client engagement
Problem solving
Time Management & Work Ethic
Adaptability & Resilience
Leadership & Team Management
Accountability & Discipline
Competitive Drive & Goal Orientation
Interpersonal communication
Accomplishments
Voted defensive captain by my college football teammates & coaches