Hunter McDonald
Hernando,MS
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Parts Sales/Aftermarket Sales Representative
Summit Truck Group/Rush Truck Center
Memphis, TN
08.2020 - Current
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
- Managed inventory to provide customers with access to products in high demand.
Outside Sales Representative
Rush Truck Center
Memphis, TN
08.2020 - 12.2021
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Outside Sales Representative
Peterbilt Truck Centers
Memphis, TN
07.2018 - 08.2019
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Baseball Coach
Easley Baseball Club
Hernando, MS
04.2022 - Current
- Planned and directed game strategies.
- Coached players on specific position requirements such as pitching and catching.
- Modeled appropriate behavior on and off field.
- Developed profound sense of team belonging throughout season.
Parts Sales - Used Truck Sales
Summit Truck Group
Memphis, TN
09.2015 - 07.2018
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Helped customers by finding what parts were needed for their trucks.
- Used Rigdig in order to locate different customers to cold call on.
Operations Manager
Sky Zone Trampoline Park
Memphis, TN
03.2013 - 09.2015
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
No Degree - Sports Coaching
University of Southern Mississippi
Hattiesburg, MSHigh School Diploma -
Southaven High School
Southaven, MS05.2012
Skills
- Customer Support
- Staff Training
- Team Development
- Operations Management
- Program Leadership
Timeline
Baseball Coach
Easley Baseball Club
04.2022 - Current
Parts Sales/Aftermarket Sales Representative
Summit Truck Group/Rush Truck Center
08.2020 - Current
Outside Sales Representative
Rush Truck Center
08.2020 - 12.2021
Outside Sales Representative
Peterbilt Truck Centers
07.2018 - 08.2019
Parts Sales - Used Truck Sales
Summit Truck Group
09.2015 - 07.2018
Operations Manager
Sky Zone Trampoline Park
03.2013 - 09.2015
No Degree - Sports Coaching
University of Southern Mississippi
High School Diploma -
Southaven High School
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