Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Supervisor
Dairy Queen
Wake Forest, North Carolina
06.2022 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Crew Member
Dairy Queen
Wake Forest, North Carolina
09.2021 - 06.2022
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.