Hunter Moseley
Tyler,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
BXC Roofing Insurance Specialist
BXC Roofing
01.2024 - 04.2024
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
Shoe Palace Assistant Manager
Shoe Palace
01.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped Achieve over $100,000 of our yearly goal.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Associate of Arts - General Studies
Tyler Junior College
Tyler, TX12.2022
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Money Handling
- Staff Training and Development
- Staff Management
- Retail Operations
- Employee Scheduling
- Customer Service
Golfing
Golfing is one of my favorite hobbies and I always encourage others to give it a try. I played college baseball for four years and I honestly think I was golfing more than playing baseball. Golf is relaxing and a good way to exercise without thinking about it.
Timeline
BXC Roofing Insurance Specialist
BXC Roofing
01.2024 - 04.2024
Shoe Palace Assistant Manager
Shoe Palace
01.2023 - 11.2023
Associate of Arts - General Studies
Tyler Junior College
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