Dedicated customer service representative with proven skills in problem-solving, active listening, and maintaining a welcoming environment. Successfully resolved customer complaints, enhancing satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Colonial Inn & Creamery
Watkins Glen, NY
06.2024 - 10.2025
Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
Processed transactions using point-of-sale systems.
Maintained accurate cash drawer balances to ensure financial integrity.
Assisted customers with inquiries and resolved issues promptly to enhance satisfaction.