Proven track record in enhancing sales and customer service at Matt Castrucci Honda, adept in inventory management and sales development. Excelled in building relationships and streamlining processes, demonstrating exceptional problem-solving abilities and professionalism. Achieved significant improvements in workflow efficiency and customer satisfaction, leveraging skills in communication and attention to detail.
Work History
Sales Associate
1 Year 9 Months
Subaru of Dayton | 02.2025 - Current
Conducted test drives and highlighted Honda model benefits to support purchase decisions.
Advised customers on vehicle features, trim levels, and financing options to match driving needs.
Coordinated with finance teams to prepare deal paperwork and streamline sales transactions.
Maintained detailed customer records in CRM systems for accurate follow-up and pipeline tracking.
Sales Associate
5 Months
Matt Castrucci Honda | 09.2024 - 02.2025
Completed training sessions focused on enhancing sales techniques and product knowledge.
Assisted customers in used and new car purchases
Guided customers through the process of purchasing used and new cars
Built rapport with customers by offering a friendly, welcoming environment in store.
Outside Coordinator
1 Year 8 Months
Adesa Fleet Auction | 01.2023 - 09.2024
Coordinated the repairs and reconditioning of Bank-owned Fleet inventory each week
Managed the process of different accounts that ran vehicles in our weekly auction
Built relationships with Bank Reps
Worked with a team of other coordinators to ensure each weekly auction sale ran smoothly and efficiently
Developed and implemented efficient workflow processes to enhance team productivity.
Used Car Inventory Manager
2 Years 5 Months
SVG Motors | 06.2020 - 11.2022
Manage used car inventory reconditioning process
Adjust used vehicle photos and descriptions using V-Auto
Price used vehicles using V-Auto
Assist in car purchases both at auction and at the dealership
Stock in cars to inventory system (dealertrack) and program keys to the Key storage box
Worked with owner to forecast inventory levels and dealership needs