Hunter Pollen
Fairbanks
Summary
Dynamic Administrative Assistant with hands-on experience at Pollen Environmental. Skilled in customer service and invoice processing, while improving office efficiency through organized filing and detailed supply tracking. Known for quick problem-solving and responsiveness, supporting smooth daily operation and positive client relationships. Seasoned in assisting with laboratory logistics and maintaining reliable service standards, providing a solid foundation in the field.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Pollen Environmental
02.2022 - 09.2025
- Created invoices, logged bills, and maintained records in QuickBooks
- Managed office supply inventory and ordered replacements when necessary
- Organized and maintained filing systems to improve document accessibility.
- Responded promptly to customer inquiries via phone and email, providing clear and accurate information.
- Prepared and shipped laboratory kits, and logged and organized incoming samples
- Assisted with scheduling sampling and coordinating logistics for customers.
- Supported laboratory operations by washing equipment, maintaining coolers/ice packs, and handling airport pick ups.
Education
BBA - Accounting
University of Alaska Fairbanks
Fairbanks, AK05-2028
High School Diploma -
Raven Homeschool
Fairbanks, AK05-2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Customer and client relations
- Critical thinking
- Invoice processing
- Training and coaching
Timeline
Administrative Assistant
Pollen Environmental
02.2022 - 09.2025
BBA - Accounting
University of Alaska Fairbanks
High School Diploma -
Raven Homeschool
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