Hunter Reneau
Hayden,ID
Summary
Highly motivated Manager with 6 years of Automotive experience in different capacities as well as across multiple brands. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
10
10
years of professional experience
Work History
Service Advisor
Knudtsen Chevrolet
07.2025 - Current
- Provided expert guidance on vehicle maintenance and repair options to enhance customer satisfaction.
- Coordinated service appointments and managed workflow to optimize operational efficiency.
- Educated customers on warranty coverage and service plans, promoting informed decision-making.
- Resolved customer inquiries and concerns promptly, ensuring a positive service experience.
Sales Associate
Knudtsen Chevrolet
03.2025 - 07.2025
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to create effective merchandising strategies that increased product visibility.
- Trained new sales associates on company policies, procedures, and best practices for customer engagement.
Used Car Manager
Post Falls Motors
05.2024 - 12.2024
- Optimized pricing strategies based on market trends, maximizing profit margins while remaining competitive in the industry.
- Utilized advanced analytics tools to evaluate sales data, enabling informed decision-making regarding inventory management and pricing strategies.
- Maintained open lines of communication with upper management, providing regular updates on department performance and discussing areas for improvement or growth opportunities.
- Streamlined administrative tasks such as paperwork processing, improving efficiency within the department without compromising quality.
- Collaborated with service department to ensure thorough inspections and repairs on vehicles prior to sale.
Service Manager
Post Falls Volkswagen
09.2023 - 05.2024
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
Service Advisor
Post Falls Volkswagen
05.2022 - 09.2023
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Forklift Driver/Night Crew Stocker
Costco
09.2021 - 05.2022
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
- Assisted with inventory management tasks for optimal space utilization and product accessibility.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity.
Service Assistant
Parker Toyota
12.2020 - 09.2021
- Enhanced intake process by greeting and assisting customers promptly.
- Parked and retrieved cars according to customer needs.
- Communicated with service team and other staff to assist customers.
- Determined customer needs by asking relevant questions and listening actively to responses.
Merchandise Stocker/Forklift Operator
Costco
11.2019 - 11.2020
- Maneuvered forklift safely in congested and confined areas using precision and concentration.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Changed sales floor signs to show current pricing and support product promotions.
- Helped customers locate desired items and transfer oversized items to vehicles.
Infantry Team Leader
United States Marine Corps
06.2017 - 08.2019
- Trained over 100 multinational partners, contractors and foreign nationals on tactical techniques to develop warfighting and defense capabilities.
- Briefed junior Marines on readiness, equipment status and enemy locations on a daily basis to enable sound decision making.
- Maintained 100% accountability of all assigned equipment worth more than $1,000,000,000,000
- · Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on a daily basis
- · Maintained excellent weapons knowledge and coordinated infantry operation of equipment, including rifles, machine guns and hand grenades
- Maintained the up most professionalism, integrity, honor, courage and commitment.
Tire Technician
Discount Tire
09.2015 - 02.2017
- Maximized efficiency by coordinating changing and rotating of tires.
- Repaired punctures by locating leaks, removing embedded objects and patching holes.
- Dismounted, mounted and repaired tires according to manufacturer specifications.
Education
High School Diploma -
Bear Creek High School
Lakewood, CO05.2017
Skills
- Customer assistance
- Teamwork
- Forklift Operation
- Operational logistics
- Briefing leadership
- Critical thinking
- Organization
- Leadership
- Training and Development
- First Aid/CPR
- Safety Process and Procedures
- Customer Relationships
- Merchandise Expertise
Timeline
Service Advisor
Knudtsen Chevrolet
07.2025 - Current
Sales Associate
Knudtsen Chevrolet
03.2025 - 07.2025
Used Car Manager
Post Falls Motors
05.2024 - 12.2024
Service Manager
Post Falls Volkswagen
09.2023 - 05.2024
Service Advisor
Post Falls Volkswagen
05.2022 - 09.2023
Forklift Driver/Night Crew Stocker
Costco
09.2021 - 05.2022
Service Assistant
Parker Toyota
12.2020 - 09.2021
Merchandise Stocker/Forklift Operator
Costco
11.2019 - 11.2020
Infantry Team Leader
United States Marine Corps
06.2017 - 08.2019
Tire Technician
Discount Tire
09.2015 - 02.2017
High School Diploma -
Bear Creek High School
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