Hunter Reneau
Hayden,ID
Summary
Highly motivated Manager with 6 years of Automotive experience in different capacities as well as across multiple brands. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
10
10
years of professional experience
Work History
Service Advisor
Knudtsen Chevrolet
Post Falls, ID
07.2025 - Current
- Provided expert guidance on vehicle maintenance and repair options to enhance customer satisfaction.
- Coordinated service appointments and managed workflow to optimize operational efficiency.
- Educated customers on warranty coverage and service plans, promoting informed decision-making.
- Resolved customer inquiries and concerns promptly, ensuring a positive service experience.
Sales Associate
Knudtsen Chevrolet
Post Falls, ID
03.2025 - 07.2025
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to create effective merchandising strategies that increased product visibility.
- Trained new sales associates on company policies, procedures, and best practices for customer engagement.
Used Car Manager
Post Falls Motors
Post Falls, ID
05.2024 - 12.2024
- Optimized pricing strategies based on market trends, maximizing profit margins while remaining competitive in the industry.
- Utilized advanced analytics tools to evaluate sales data, enabling informed decision-making regarding inventory management and pricing strategies.
- Maintained open lines of communication with upper management, providing regular updates on department performance and discussing areas for improvement or growth opportunities.
- Streamlined administrative tasks such as paperwork processing, improving efficiency within the department without compromising quality.
- Collaborated with service department to ensure thorough inspections and repairs on vehicles prior to sale.
Service Manager
Post Falls Volkswagen
Post Falls, ID
09.2023 - 05.2024
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
Service Advisor
Post Falls Volkswagen
Post Falls, ID
05.2022 - 09.2023
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Forklift Driver/Night Crew Stocker
Costco
Coeur D Alene, ID
09.2021 - 05.2022
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
- Assisted with inventory management tasks for optimal space utilization and product accessibility.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity.
Service Assistant
Parker Toyota
12.2020 - 09.2021
- Enhanced intake process by greeting and assisting customers promptly.
- Parked and retrieved cars according to customer needs.
- Communicated with service team and other staff to assist customers.
- Determined customer needs by asking relevant questions and listening actively to responses.
Merchandise Stocker/Forklift Operator
Costco
11.2019 - 11.2020
- Maneuvered forklift safely in congested and confined areas using precision and concentration.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Changed sales floor signs to show current pricing and support product promotions.
- Helped customers locate desired items and transfer oversized items to vehicles.
Infantry Team Leader
United States Marine Corps
06.2017 - 08.2019
- Trained over 100 multinational partners, contractors and foreign nationals on tactical techniques to develop warfighting and defense capabilities.
- Briefed junior Marines on readiness, equipment status and enemy locations on a daily basis to enable sound decision making.
- Maintained 100% accountability of all assigned equipment worth more than $1,000,000,000,000
- · Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on a daily basis
- · Maintained excellent weapons knowledge and coordinated infantry operation of equipment, including rifles, machine guns and hand grenades
- Maintained the up most professionalism, integrity, honor, courage and commitment.
Tire Technician
Discount Tire
09.2015 - 02.2017
- Maximized efficiency by coordinating changing and rotating of tires.
- Repaired punctures by locating leaks, removing embedded objects and patching holes.
- Dismounted, mounted and repaired tires according to manufacturer specifications.
Education
High School Diploma -
Bear Creek High School
Lakewood, CO05.2017
Skills
- Customer assistance
- Teamwork
- Forklift Operation
- Operational logistics
- Briefing leadership
- Critical thinking
- Organization
- Leadership
- Training and Development
- First Aid/CPR
- Safety Process and Procedures
- Customer Relationships
- Merchandise Expertise
Timeline
Service Advisor
Knudtsen Chevrolet
07.2025 - Current
Sales Associate
Knudtsen Chevrolet
03.2025 - 07.2025
Used Car Manager
Post Falls Motors
05.2024 - 12.2024
Service Manager
Post Falls Volkswagen
09.2023 - 05.2024
Service Advisor
Post Falls Volkswagen
05.2022 - 09.2023
Forklift Driver/Night Crew Stocker
Costco
09.2021 - 05.2022
Service Assistant
Parker Toyota
12.2020 - 09.2021
Merchandise Stocker/Forklift Operator
Costco
11.2019 - 11.2020
Infantry Team Leader
United States Marine Corps
06.2017 - 08.2019
Tire Technician
Discount Tire
09.2015 - 02.2017
High School Diploma -
Bear Creek High School