Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Management Development Team Lead
Northwestern Marketing Concepts
Meridian, ID
06.2022 - 12.2023
Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Interviewed, recruited and trained incoming team members to the quality and standard of the company.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Managed portfolio of new leads and existing clientele in a sales and customer relations capacity.
MILLWRIGHT
Jeff King Contractor/RSG Forest Products
, OR
01.2021 - 03.2022
Insert shims, adjust tension on nuts and bolts, or position parts, using hand tools and measuring instruments, to set specified clearances between moving and stationary parts
Align machines and equipment, using hoists, jacks, hand tools, squares, rules, micrometers, and plumb bobs
Assemble and install equipment, using hand tools and power tools
Replace defective parts of machine or adjust clearances and alignment of moving parts
Dismantle machines, using hammers, wrenches, crowbars, and other hand tools
Move machinery and equipment, using hoists, dollies, rollers, and trucks
Conduct preventative maintenance and repair, and lubricate machines and equipment
Weld, repair, and fabricate equipment or machinery
Fabricate and dismantle parts, equipment, and machines using a cutting torch or other cutting equipment
Same job duties as listed above.
Service Writer
Payless Auto & Collision
Salem, OR
01.2019 - 01.2021
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls, scheduling appointments
and ordering parts.
Maintained office supplies and automotive inventory by checking stock and ordering new supplies as needed.
Courteously greeted customers and assisted with initiating service requests.
Scheduled repair work by assigning tasks to mechanics.