Hunter Salcedo
Waipahu,HI
Summary
Results-driven hospitality leader with progressive management experience in high-volume service environments. Proven expertise in operations management, team leadership, guest experience excellence, cost control, and process improvement. Recognized for building high-performing teams, optimizing workflows, and consistently delivering exceptional customer satisfaction. Currently completing a Bachelor’s degree in Business Management to further strengthen strategic leadership and operational performance capabilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Little Joe's Steakhouse
Pearl City, HI
08.2023 - Current
- Lead daily operations of a high-volume restaurant, overseeing staff performance, guest satisfaction, budgeting, and operational efficiency.
- Implement standard operating procedures to improve service consistency and workflow efficiency.
- Monitor financial performance, control labor and inventory costs, and drive revenue growth.
- Resolve guest concerns professionally, maintaining strong service recovery standards.
- Foster a positive team culture focused on accountability, collaboration, and service excellence.
Manager
Chili's Bar and Grill
Kapolei, HI
01.2022 - 07.2023
- Managed daily operations including staff supervision, scheduling, and service execution.
- Led a team of 50 employees in training initiatives to improve productivity and enhance guest experience.
- Reduced waste and improved inventory controls through strategic cost-management practices.
- Ensured compliance with health, safety, and company policies.
- Consistently maintained high service standards in a fast-paced hospitality environment.
Server/Bartender
Chili's Bar and Grill
‘Aiea, HI
02.2017 - 12.2021
- Delivered exceptional guest service, building strong communication and problem-resolution skills.
- Coordinated with kitchen and management teams to ensure timely and accurate service.
- Maintained compliance with health regulations and quality standards.
- Recognized for professionalism, teamwork, and guest satisfaction.
Education
Bachelor of Business Administration -
Western Governors University
Salt Lake City, UT08.2026
High School Diploma -
Kamehameha Kapalama
Honolulu 05.2016
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
Servsafe
Eagle Scout
Timeline
General Manager
Little Joe's Steakhouse
08.2023 - Current
Manager
Chili's Bar and Grill
01.2022 - 07.2023
Server/Bartender
Chili's Bar and Grill
02.2017 - 12.2021
Bachelor of Business Administration -
Western Governors University
High School Diploma -
Kamehameha Kapalama