Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
8
8
years of professional experience
Work History
Part-time Supervisor
UPS
08.2021 - Current
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Rework Specialist
JCPenny Logistics
06.2017 - 07.2019
Enhanced product quality by thoroughly inspecting and identifying defects in materials and workmanship.
Streamlined rework processes for increased efficiency and reduced turnaround time.
Collaborated with production teams to implement corrective actions and prevent recurrence of issues.
Improved customer satisfaction by ensuring all products met or exceeded quality standards before shipment.
Crew Trainer
Amazon
10.2015 - 05.2017
Enhanced crew performance by implementing effective training strategies and customized lesson plans.
Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
Associate of Science - Computer Science And Programming
Weatherford College
Weatherford, TX
05.2014
Skills
Data Analytics
Inventory Control
Process Improvement
Business Development
Employee Motivation
Staff Development
Goal-Oriented
Processes and procedures
Policy Enforcement
Timeline
Part-time Supervisor
UPS
08.2021 - Current
Rework Specialist
JCPenny Logistics
06.2017 - 07.2019
Crew Trainer
Amazon
10.2015 - 05.2017
Associate of Science - Computer Science And Programming