Hunter Spitler

Industry leading third party management company specializing in public and privately held marina's.

• Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Assisted in division growth from 13 to 20 properties in 15 months.
• Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.

Second largest marina REIT company in the industry.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Assisted in over $100 Million in acquisitions in 18 months.
• Leveraged technology to stream line operational efficiencies and improve safety.
• Provided project management for numerous construction projects and developments.

• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.

• Maintained strong relationships with customers through attentive service and prompt resolution of issues.
• Assessed facility conditions regularly for necessary upgrades or improvements, resulting in an attractive and functional marina.
• Promoted a positive work environment by addressing employee concerns promptly and fostering teamwork.
• Handled billing disputes professionally by investigating charges thoroughly and providing fair resolutions.
• Organized special events at the marina that engaged guests while showcasing available amenities.
• Coordinated emergency response efforts effectively, minimizing damage and ensuring guest safety during adverse weather events.
• Scheduled workforce shifts strategically to optimize staffing levels while maintaining high-quality service standards.
• Increased marina safety with regular inspections and adherence to safety protocols.
• Established preventive maintenance routines for equipment, reducing downtime due to unexpected breakdowns.
• Oversaw financial management tasks such as budgeting and forecasting, ensuring fiscal responsibility within the marina.