Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hunter Ward

Meridianville,AL

Summary

Customer-oriented General Manager with 6.5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

15
15
years of professional experience

Work History

General Manager

Cumberland Stone
03.2018 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased business.
  • Managed a diverse team of workers, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Created logistic plans for local and national transport of product to valued customers.
  • Created effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Made comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Sales Consultant

UniFirst
01.2014 - 03.2018
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.

Field Service Technician

Spring Green Lawn Care
04.2012 - 01.2014
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex mechanical systems.
  • Increased customer satisfaction by providing prompt and efficient on-site support for Lawn issues.
  • Streamlined service processes, documenting lawn care procedures and creating comprehensive reports for each job completed.

Infantryman

US Army
05.2009 - 11.2012
  • Enhanced team efficiency by conducting regular training sessions and tactical drills.
  • Increased mission success rate through thorough planning and coordination with other units.
  • Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
  • Reduced casualties during operations by implementing proper safety procedures and risk management techniques.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Led a squad of infantrymen in various combat situations, achieving objectives while minimizing losses.
  • Honorable Discharge

Education

Associate of Science - Agricultural Education

Southern Union State Community College
Wadley, AL
05.2015

Skills

  • Program Administration
  • Project Management
  • Customer Retention
  • Schedule Management
  • P&L Management
  • Product Sales
  • Self-Directed
  • Organizational Skills
  • Public Speaking
  • Safety Management

Timeline

General Manager

Cumberland Stone
03.2018 - Current

Sales Consultant

UniFirst
01.2014 - 03.2018

Field Service Technician

Spring Green Lawn Care
04.2012 - 01.2014

Infantryman

US Army
05.2009 - 11.2012

Associate of Science - Agricultural Education

Southern Union State Community College
Hunter Ward