Hunter Ward
Meridianville,AL
Summary
Customer-oriented General Manager with 6.5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
15
15
years of professional experience
Work History
General Manager
Cumberland Stone
Huntsville, AL
03.2018 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased business.
- Managed a diverse team of workers, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Created logistic plans for local and national transport of product to valued customers.
- Created effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Made comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Sales Consultant
UniFirst
Huntsville, AL
01.2014 - 03.2018
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
Field Service Technician
Spring Green Lawn Care
Opelika, AL
04.2012 - 01.2014
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex mechanical systems.
- Increased customer satisfaction by providing prompt and efficient on-site support for Lawn issues.
- Streamlined service processes, documenting lawn care procedures and creating comprehensive reports for each job completed.
Infantryman
US Army
Fort Campbell North, KY
05.2009 - 11.2012
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Increased mission success rate through thorough planning and coordination with other units.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
- Reduced casualties during operations by implementing proper safety procedures and risk management techniques.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Led a squad of infantrymen in various combat situations, achieving objectives while minimizing losses.
- Honorable Discharge
Education
Associate of Science - Agricultural Education
Southern Union State Community College
Wadley, AL05.2015
Skills
- Program Administration
- Project Management
- Customer Retention
- Schedule Management
- P&L Management
- Product Sales
- Self-Directed
- Organizational Skills
- Public Speaking
- Safety Management
Timeline
General Manager
Cumberland Stone
03.2018 - Current
Sales Consultant
UniFirst
01.2014 - 03.2018
Field Service Technician
Spring Green Lawn Care
04.2012 - 01.2014
Infantryman
US Army
05.2009 - 11.2012
Associate of Science - Agricultural Education
Southern Union State Community College