Hunter Pickens
Bigfork,MT
Summary
Versatile professional with comprehensive experience in office administration and customer service. Excels in data management, project coordination, and problem resolution, all while upholding high standards of confidentiality and quality. Adaptable and reliable, consistently contributing to team effectiveness and operational excellence in diverse environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
New Accounts Representative
Glacier Bank
Bigfork, Montana
05.2025 - 08.2026
- Facilitated account openings for national and foreign clients, enhancing customer service experience.
- Executed advanced and basic teller functions, improving operational workflows.
- Administered notarial services, ensuring accurate document verification for clients.
- Investigated fraudulent claims and implemented corrective measures.
- Applied accounting skills in daily operations.
Final Documents Clerk
Mann Mortgage, LLC
Kalispell, MT
09.2023 - 10.2024
- Ensured confidentiality compliance to maintain data integrity and mitigate information risks.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Processed and prepared business or government forms and expense reports.
- Coordinated company records and resources to support team members in achieving project objectives.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Identified operational issues through analysis and observation. and utilized interpersonal skills and diplomatic communication to defuse.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Route Driver
Culligan Water Conditioning Service
Kalispell, MT
11.2021 - 08.2023
- Maintained detailed logs of daily route activities, ensuring accuracy of stops, pickups, and drop-offs.
- Performed pre-trip inspections on assigned vehicle according to company policy.
- Delivered prompt resolution to customer issues, enhancing overall satisfaction and service experience.
- Reviewed products to confirm they met quality standards to ensure it met customer standards.
- Responded quickly to emergency situations while on the road.
- Sourced and engaged prospective customers through business directories and referrals, expanding client base.
Education
High School Diploma -
Lincoln High School
Stockton, CA05-2020
Skills
- Document verification
- Information Security
- Data Analysis
- Quality Control
- Critical Thinking
- File Maintenance
- Interpersonal Communication
Affiliations
- Sits on multiple ministry boards at local church, Crossroads Christian Fellowship.
Currently training to join the Air Force.
Certification
- Notary Public
Timeline
New Accounts Representative
Glacier Bank
05.2025 - 08.2026
Final Documents Clerk
Mann Mortgage, LLC
09.2023 - 10.2024
Route Driver
Culligan Water Conditioning Service
11.2021 - 08.2023
High School Diploma -
Lincoln High School