Hunter Starbuck Smith
Portland,OR
Summary
Diligent and responsible Cashier with an excellent history of running smooth, accurate registers, keeping merchandise stocked, and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
5
5
years of professional experience
Work History
Clerk
Black Rose Market
04.2022 - Current
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Stocked, tagged, and displayed merchandise as required.
- Assisted customers with returns, and refunds, and resolved transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Ops Manager
FedEx:Ground
09.2020 - 04.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Observed each employee's strengths and initiated a mentoring program to improve areas of weakness.
- Introduced new methods, practices, and systems to reduce turnaround time.
Line Cook
Harlow
09.2018 - 03.2020
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
- To maximize productivity, set up and prepared cooking supplies and workstations during opening and closing.
- Plated and presented all dishes to match established restaurant standards.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, and sanitation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Associate of Arts - Creative Writing
Austin Community College
Austin, TX07.2016
Skills
- Hospitality and Accommodation
- Product Restocking
- Service Minded
- Inventory Records
- Social Perception
- Adaptable and Flexible
- Money Handling
- Data Evaluation
- Planning and Implementation
- Productivity Improvement
- Management Training
- Employee Motivation
- Cultural Awareness
Timeline
Clerk
Black Rose Market
04.2022 - Current
Ops Manager
FedEx:Ground
09.2020 - 04.2022
Line Cook
Harlow
09.2018 - 03.2020
Associate of Arts - Creative Writing
Austin Community College
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