Huola Dalal
Miami,FL
Summary
- Enthusiastic clerical professional with years of experience helping customers and teammates in environment. Gifted at maintaining upbeat attitude while greeting and interacting with customers, answering calls, and Highly organized and accurate when entering data in and maintaining filing systems.
- Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
- Hardworking offering familiarity with and Passionate about business success and talented at supporting company staff, office personnel and customer needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DATA ENTRY
Truckers Choice
05.2022 - 03.2024
- ATTEND WALK IN CUSTOMERS
- LICENSE PLATE REGISTRATION RENEWAL
- ASSIST WITH ESTABLISHING TRUCK PERMITS FOR CDL DRIVERS
- ANSWER INCOMING PHONE CALLS
- ANSWER EMAILS
- ASSIST WITH IFTA APPLICATIONS
Demetech Corp
Department Supervisor
12.2020 - 03.2021
- SUPERVISE OTHER EMPLOYEES PACKING N95 MASK
- DO INVENTORY COUNT
Waitress
Dimitrios Restaurant
01.2020 - 03.2020
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Manager
Brazaviva Company
03.2019 - 03.2020
- Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Built revenue by delivering innovative catering services, leading region in catering sales.
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Receptionist
Serrato Group Inc
01.2017 - 08.2018
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Managed customer complaints and rectified issues to complete satisfaction.
- Assisted current and prospective patients with navigating telephone and web-based support systems.
- Determined needs of visitors and provided information or solutions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Solved minor customer issues and escalated major problems immediately to
- Responded to inquiries and room requests made online, by phone or email.
Education
Bachelor of Science - Law Enforcement
Rafael Belloso Chacin
Venezuela2016
Skills
- Effective sales techniques
- Point of Sale (POS) system operations
- High-volume dining
- Menu memorization
- Food safety understanding
- Dish preparation
- Service prioritization
- Multitasking ability
- Office equipment operations
- Flexible
- Issue and conflict resolution
- Organization
- Relationship development
- Problem resolution
- Customer service
Certification
- Microsoft Excel
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
DATA ENTRY
Truckers Choice
05.2022 - 03.2024
Demetech Corp
Department Supervisor
12.2020 - 03.2021
Waitress
Dimitrios Restaurant
01.2020 - 03.2020
Manager
Brazaviva Company
03.2019 - 03.2020
Receptionist
Serrato Group Inc
01.2017 - 08.2018
Bachelor of Science - Law Enforcement
Rafael Belloso Chacin
- Microsoft Excel
Similar Profiles
Ashley GarciaAshley Garcia
Trucking Support Specialist at Truckers Permitting Services IncTrucking Support Specialist at Truckers Permitting Services Inc
Mariana WellsMariana Wells
HR/Inside Sales Representative at Top Notch Truckers IncHR/Inside Sales Representative at Top Notch Truckers Inc
Daniel HeDaniel He
Delivery Driver at Mother Truckers LimitedDelivery Driver at Mother Truckers Limited