Megan Ward
Vinton,VA
Summary
Data entry professional with extensive experience at Aramark Uniform Services, specializing in data management and customer service. Proficient in Microsoft Excel and effective communication, consistently improving operational efficiency and client satisfaction. Demonstrated ability to ensure seamless order fulfillment and deliver superior service.
Overview
19
19
years of professional experience
Work History
Data Entry
Aramark Uniform & Career Apparel - Vestis
Salem, VA
04.2019 - Current
- Review emails
- Send emails
- Input data from emails into Phast
- Answer phones sometimes
- Make phone calls to get credit card information
Data Entry
Bright Services Temp Agency
Roanoke, VA
10.2018 - 04.2019
- I worked at Aramark during this time as a temp. I received emails and keyed orders into the Phast system and processed orders.
Medical Courier
HealthEx
Vinton, VA
05.2017 - 03.2018
- Responsible for transporting pharmaceuticals and narcotics to various locations all over Southwest Virginia ranging from Harrisonburg, Galax and Martinsville to hospitals and multiple blue ridge behavior facilities.
- Responsible for the security and secure loading and unloading of all shipments including maintaining classified client information.
- Build and maintain relationships with patients as well as nursing staff to help ease their stay and improve customer relations.
Delivery Driver
Papa Johns
Roanoke, VA
08.2016 - 09.2017
- Responsible for food prep and cleanliness of the store during various open and closing shifts which included complete sanitize and polish of all stainless work areas, floors, coolers, cooking area and outside areas.
- Customer service for handling customer issues and properly resolving them.
- Responsible for making food and assisting in all inner store responsibilities as well as delivering orders in the area.
Academic Processor
American National University
Roanoke, VA
06.2015 - 12.2015
- Data processor for all new and returning students for each semester.
- Responsible for printing letters and transcripts for current students and graduates.
- Responsible for numerous secretarial duties such as answering calls and making outgoing calls to help maintain enrollment goals.
Accounting/Cutting Clerk
Integrated Textile Solutions
Salem, VA
08.2014 - 12.2014
- Responsible for data entry for the operating plotter for specified work orders to be cut.
- Responsible for maintaining logs and data entry to help ensure that orders are being tracked and processed.
- Responsible to assist in order taking for private and security contracts and also to help assist in preventing waste and loss product.
Bakery Sales Associate
Walmart
Roanoke, VA
08.2012 - 08.2014
- Responsible for taking special orders for cake decorating, bread and donut orders.
- Inventory control in the bakery department as well as the outside sales floor.
- Responsible for department cleanliness to adhere to company standards as well as my own standards.
- Cake decorator for special orders and detailed designs.
Cashier/Customer Service Associate
Dippin Dots
Roanoke, VA
10.2007 - 10.2008
- Responsible for customer service, order taking and order fulfillment.
- Responsible for maintaining a clean environment and open and closing tasks to allow the store to be opened at any time.
- Responsible for greeting customers and giving samples to help increase sales and revenue.
- Managed closing cash procedures to ensure accuracy for closing deposit.
Cashier/Customer Service Associate
McDonald's
Vinton, VA
06.2006 - 12.2007
- Responsible for taking customer orders and order fulfillment.
- Responsible for assisting in open and closing tasks as well as overall store cleanliness throughout daily operations.
Education
Associate of Applied Science - Administrative Management Technology
Virginia Western Community College
true05.2025
Associate - Business Administrative Accounting
American National University
Salem, VA05.2015
Skills
- Courier and delivery services
- Data entry and documentation
- Microsoft Excel proficiency
- Customer service excellence
- Office administration skills
- Effective communication
- Time management strategies
- Problem solving abilities
- Order fulfillment expertise
- Cake decorating techniques
- Database management and search
Timeline
Data Entry
Aramark Uniform & Career Apparel - Vestis
04.2019 - Current
Data Entry
Bright Services Temp Agency
10.2018 - 04.2019
Medical Courier
HealthEx
05.2017 - 03.2018
Delivery Driver
Papa Johns
08.2016 - 09.2017
Academic Processor
American National University
06.2015 - 12.2015
Accounting/Cutting Clerk
Integrated Textile Solutions
08.2014 - 12.2014
Bakery Sales Associate
Walmart
08.2012 - 08.2014
Cashier/Customer Service Associate
Dippin Dots
10.2007 - 10.2008
Cashier/Customer Service Associate
McDonald's
06.2006 - 12.2007
Associate of Applied Science - Administrative Management Technology
Virginia Western Community College
Associate - Business Administrative Accounting
American National University
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