Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
HUONG Heidi PHAM

HUONG Heidi PHAM

Fayetteville,AR

Summary

Certified Nursing Assistant (CNA) with experience in patient care within high-pressure healthcare settings. Proficient in assisting with daily living activities, monitoring vital signs, and ensuring precise documentation. Committed to enhancing patient dignity and safety while delivering exceptional care. Demonstrated ability to drive business growth through referrals and sales in a professional environment. I'm looking for a nursing assistant job now to gain more experiences.

Overview

1
1
years of professional experience

Work History

NAIL TECHNICIAN

Various Employers
Houston, Dallas, Colorado, and Arkansas
04.2019 - Current
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for daily customers.
  • Communicated effectively with management concerning important customer issues.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Completed consultations with spa guests to determine nail care needs.
  • It is an on/off temporary work in every season

ONLINE TRACKING/PACKING

Sai Gon Cargo/ Business Owner
Houston, Tx
12.2021 - 04.2022
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Documented production information via daily system logs and discussed issues with management.

SERVER

Houston, Tx
04.2015 - 04.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

CAREGIVER

Down Home Bless Care
Tomball, Tx
09.2021 - 02.2022
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Follow care plan, home regulations, and implemented consistence safety practices.

RECEPTIONIST ASSISTANT AT NAIL SALON SHOP

North Houston
11.2021 - 01.2022
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Greeted numerous visitors, vendors and interview candidates.
  • It is an on/off temporary job in every season
  • Manage some easy Bookkeeping at the store and provide and checking supplies daily.

CASHIER, COOK ASSISTANT at San Jacinto College

Perla Archuleta
Houston, TX
01.2015 - 12.2018
  • Delivered friendly guest service and heartfelt hospitality to enhance guest experiences.
  • Maintained high standards of customer service in fast-paced, high-volume operations.
  • Collected and authorized guest payments to ensure accurate transactions.
  • Operated cash register with excellent precision for cash, check, and credit card processing.

FRONT DESK ASSISTANT AT CONTINUING EDUCATION

Gloria Butler, San Jacinto College Southeast Campus
02.2016 - 05.2017
  • Received, screened and routed incoming calls.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

VOLUNTEER

Hospital, Church, and Food bank
Houston, Tx
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.

Education

Associate of Applied Science - Health Sciences

Northwest Arkansas Community College
Fayetteville, Ar
05-2025

Associate of Accounting Degree -

Houston Community College
Houston, Tx
01.2023

High School Diploma -

Tran Khai Nguyen High School
Viet Nam
01.2012

Skills

  • Operations Support
  • Timely Management
  • Adaptability and Dependability
  • Patient Care
  • 22 Skills of CNA
  • Empathy and Emotional Support
  • Data Entry, Data Analytics, Math
  • Clerical Support
  • Teamwork and Collaboration
  • Mobility Assistance Skill
  • Infection Control
  • Vital signs monitoring
  • Language: Vietnamese and English
  • Advance use of MS Suit Applications Excel/Word/PowerPoint/ (also) Quickbooks
  • Knowing some Medical Terminology

Certification

CNA certification (Active from 08/09/2024 to 08/31/2026)

Timeline

ONLINE TRACKING/PACKING

Sai Gon Cargo/ Business Owner
12.2021 - 04.2022

RECEPTIONIST ASSISTANT AT NAIL SALON SHOP

11.2021 - 01.2022

CAREGIVER

Down Home Bless Care
09.2021 - 02.2022

NAIL TECHNICIAN

Various Employers
04.2019 - Current

FRONT DESK ASSISTANT AT CONTINUING EDUCATION

Gloria Butler, San Jacinto College Southeast Campus
02.2016 - 05.2017

SERVER

04.2015 - 04.2022

CASHIER, COOK ASSISTANT at San Jacinto College

Perla Archuleta
01.2015 - 12.2018

VOLUNTEER

Hospital, Church, and Food bank

Associate of Applied Science - Health Sciences

Northwest Arkansas Community College

Associate of Accounting Degree -

Houston Community College

High School Diploma -

Tran Khai Nguyen High School

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