Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Husain Alanoon

IT
Dearborn,MI

Summary

A diligent and ambitious CS student at HFC, working toward an associate's degree, and have aspirations to secure a bachelor's degree in software engineering. My technical acumen includes proficiency in a variety of software tools and platforms, bolstered by a bilingual proficiency in English and Arabic. I'm driven by a steadfast dedication to excellence, a quality evident in both my academic pursuits and my professional engagements.

Overview

4
4
years of professional experience
2
2
Certification
7
7
years of post-secondary education

Work History

Customer Service

Manfield Auto
05.2024 - Current
  • Facilitated cross-departmental meetings to ensure cohesive customer service strategies.
  • Developed customer service scorecards to measure customer service performance.
  • Provided exceptional customer service, addressing rider concerns promptly and professionally.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Grocery Stocker

Dearborn Fresh Supermarket
05.2021 - 07.2023
  • Ensured cleanliness and sanitation of produce and major operational areas such as large walk-in fridge
  • Assisted non-English-speaking customers with language proficiency in Arabic
  • Managed multiple tasks including produce handling, stocking, and cart pushing.
  • Consistently lifted materials weighing as much as 50 pounds

customer service

Shatila Bakery
03.2021 - 05.2021
  • Served/Handled over 200+ customers in 10 hours in a fast-paced setting.
  • Accurately took and executed 50+ large orders daily.
  • Maintained cleanliness and sanitation across the dining room and café.

Warehouse worker

Comprehensive Logistics
11.2020 - 03.2021
  • Processed incoming and outgoing orders in auto parts/CPU warehouse
  • Managed over 400+ CPU units within 10-hour shifts
  • Operated effectively in challenging fast-paced work environments.

Education

Associate of Applied Science - Computer Info Systems

Henry Ford College
Dearborn, MI
09.2021 - Current

High School Diploma -

Fordson High School
Dearborn, MI
09.2017 - 06.2021

Skills

  • Order Picking and Processing/Sorting and Labeling
  • Advanced Mathematics
  • Material Loading and Unloading
  • Heavy Lifting
  • Clear Communication
  • Email Etiquette
  • Data Entry: 2 years
  • Graphic Design: 2 years
  • Adobe Suite Expertise: 2 years
  • Microsoft Office Proficiency (Word/Excel): 4 years
  • User Interface Design (UI): 1 year
  • Web Design: 2 years
  • Multilingual (English & Arabic)
  • Customer Service: 4 years
  • C#
  • C
  • PHP
  • HTML
  • CSS
  • JAVA
  • JAVASCRIPT
  • SQL
  • PYTHON

Certification

Microsoft Office Specialist - earned 2019 June (Micheal Berry Career Center)

CompTIA Linux+ - earned 2024 December

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Accomplishments

  • Collaborated with team of 5 in the development of a web and mobile application for a clients subshop.

Timeline

Customer Service

Manfield Auto
05.2024 - Current

Associate of Applied Science - Computer Info Systems

Henry Ford College
09.2021 - Current

Grocery Stocker

Dearborn Fresh Supermarket
05.2021 - 07.2023

customer service

Shatila Bakery
03.2021 - 05.2021

Warehouse worker

Comprehensive Logistics
11.2020 - 03.2021

High School Diploma -

Fordson High School
09.2017 - 06.2021

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Husain AlanoonIT