Working hard has never been something i've been shy from. I enjoy creating a positive Atmosphere and most importantly learning and climbing the ladder of leadership.
Overview
3
3
years of professional experience
Work History
Trainer - Assistant Manager
Daves Hot Chicken
10.2021 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Developed strategy to increase sales and drive profits.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Associate
Marshalls
11.2020 - 01.2022
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.