Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

John Baker

Bumpass,VA

Summary

Well rounded and experienced professional that always obtains great results under any circumstance. Integrity is the essence behind every decision made whether it is through work or personal decisions. Perseverance in leading others to success is my success. Outside of the box thinker when simple resolutions will not suffice.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Produce Sales Manager/ Regional Lead and Trainer

Ahold Delhaize
01.2008 - Current
  • Trained associates in produce shrink control
  • Obtained and utilized knowledge of ordering and inventory system(prism)
  • Well versed in CAO (Computer Assisted Ordering)
  • Exceptional at Growing Sales
  • Great with Customer Service
  • Grand Opened New Food Lion Store
  • Worked in low, medium and high volume stores
  • Oversaw the operations of a high volume produce department
  • Worked through multiple wave resets while leading multiple produce departments through the transitions as well as the grand openings
  • Doubled the sales in my current store and have positive gains of 3500- 7000 grand every week
  • Have landed on top 10 stores with sales increase multiple times, over the years.

Store Manager

Bottom Dollar
01.2007 - 01.2008
  • Manager on Duty
  • Responsible for the entirety of results for my store
  • Became the first store manager for bottom dollar that had both grocery and fresh experience
  • First store manager to produce positive outcome of Retail Audit with a overall score of 92
  • Brought positive results with every department throughout the store where previous outcomes had been less than acceptable
  • Trained 3 brand new managers while learning my duties.

Fresh Manager

Bottom Dollar
01.2006 - 01.2006
  • Helped with the conversion of Bottom Dollar
  • Responsible for Dairy, Frozen Food, and grocery departments
  • Responsible for the outcome of Dairy, Frozen Food and Grocery
  • Manager on Duty
  • Trained an associate to replace myself as Dry Manager, upon moving into the position as Fresh Manager.

Assistant Manager

Store #1043
01.2006 - 01.2006
  • Helped to run the store with the absence of a store manager
  • Worked with the Deli manager, Produce Manager, Market Manager, and Grocery Manager on inventories and day to day needs.

Grocery Sales Manager

Food Lion
01.2005 - 01.2006
  • Knowledge and utilization of backroom processing
  • Concept of ordering and product level control
  • Skills in Customer service and Manager on Duty
  • Comprehension of merchandising and pushing for sales
  • Cross-trained associates in problem solving and improving upon themselves
  • Improved the backroom and the sales for as far as product level and organization
  • Worked with other departments in order to further my knowledge as a Manager
  • Understanding of Inventory and inventory control(prism).

Assistant Produce Manager

Food Lion
01.2004 - 01.2005
  • Able to do orders as an assistant produce associate
  • Trained several associates in produce shrink control
  • Obtained and utilized knowledge of ordering and inventory system(prism)
  • Trained as a Grocery associate
  • Able to do orders as a grocery associate.

Cashier

Food Lion
01.2002 - 01.2003
  • Trained numerous associates as a front end cashier
  • Exceeded the standards of a front end cashier and became an office personnel
  • Improved the efficiency of other cashiers’ customer service skills as well as work ethic.

Education

No Degree - Marketing Art

Germanna Community College
Fredericksburg, VA

No Degree - Computer Programming

University of Phoenix
Tempe, AZ

Advanced Studies Diploma -

Massaponax High School
Fredericksburg, VA
06.2004

Skills

  • Customer Service
  • Retail Management Experience 18 years
  • Food Safety Certified
  • Personnel Development
  • Salesman
  • Strategy development oriented
  • Wave Remodel experience
  • Regional Lead and Trainer (10 years’ experience)

Motivational Skills

Verbal and written communication

Product Knowledge

Sales expertise

Sales Presentations

Client Relationship Management

Sales strategy development

Strategic Planning

Positive and upbeat

Direct Sales

Sales process

Sales Planning

Sales Tracking

Sales operation

Goal Setting

Sales processes

Rapport and relationship building

Sales Coaching

Sales Reporting

Sales operations

New Business Development

Analytical problem solver

Performance Management

Solution selling

Persuasive Negotiations

KPI Tracking

Empowers high-performing sales teams

Decisive

Business development and planning

Business Planning

Brand-building strategies

Marketing strategy

Profitability Optimization

Risk Mitigation

Inventory Management

Operations Management

Sales Projections

Google cybersecurity Certification

Accomplishments

Completed the Google Cybersecurity Certification Program

Certification

  • Foundations of Cybersecurity (Google Certificate)
  • Connect and Protect: Networks and Network Security (Google Certificate)
  • Play it Safe: Manage Security Risks (Google Certificate)
  • Assets, Threats and Vulnerabilities (Google Certificate)
  • Sound the Alarm: Detection and Response (Google Certificate)
  • Tools of the Trade: Linux and SQL (Google Certificate)
  • Automate Cybersecurity Tasks with Python (Google Certificate)
  • Put it to work: Prepare for Cybersecurity Jobs (Google Certificate)

References

  • Chris Creed, (804) 855-8080, ccreed@foodlion.com, Specialist Field Merchandising
  • Chris Bush, (301) 639-0960, christopher.bush@delhaize.com, Director Operations
  • Mark Lamotte, (434) 942-0220, mlamotte@foodlion.com, Specialist Field Merchandising
  • Eric Oguich, (704) 245-2846, ejoguich@foodlion.com, Manager Strategic Initiatives Northern Division
  • Daniel Roberts, (704) 754-3507, droberts@foodlion.com, Director Execution Implementation Northern Division

Timeline

Produce Sales Manager/ Regional Lead and Trainer

Ahold Delhaize
01.2008 - Current

Store Manager

Bottom Dollar
01.2007 - 01.2008

Fresh Manager

Bottom Dollar
01.2006 - 01.2006

Assistant Manager

Store #1043
01.2006 - 01.2006

Grocery Sales Manager

Food Lion
01.2005 - 01.2006

Assistant Produce Manager

Food Lion
01.2004 - 01.2005

Cashier

Food Lion
01.2002 - 01.2003

No Degree - Marketing Art

Germanna Community College

No Degree - Computer Programming

University of Phoenix

Advanced Studies Diploma -

Massaponax High School

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John Baker