Hussein Alshabeeb
Iowa City,IA
Summary
Driven and dependable, with a proven track record at Meyer Logistics. HyVee Foods, I excel in customer service and time management. Enhanced customer satisfaction and increased night shift productivity by leveraging strong problem-solving and efficient route planning skills. Demonstrated ability to lead teams and improve service delivery, underpinned by a positive attitude and attention to detail.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Meyer Logistics
08.2021 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Night Shift Supervisor
HyVee Foods
04.2017 - 08.2021
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Managed communication between associates and management, addressing key issues and needs.
- Improved customer satisfaction by addressing concerns promptly and ensuring high-quality service from the night shift team.
Education
Clinton High School
Clinton, IowaSkills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
Languages
Arabic
Native or Bilingual
Timeline
Delivery Driver
Meyer Logistics
08.2021 - 05.2024
Night Shift Supervisor
HyVee Foods
04.2017 - 08.2021
Clinton High School
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