i like building and fixing things, building my computer, cars, puzzles and i also like books and sci-fi
Hussien Berry
Dearborn heights,MI
Summary
Results-driven professional with a solid background in service management and technical support. Known for attention to detail and effective troubleshooting, contributing to enhanced operational efficiency and high-quality service outcomes.
Overview
8
8
years of professional experience
Work History
Service Technician
Midas Auto Service
Southfield, MI
09.2024 - 03.2026
- Diagnosed and repaired vehicle issues, ensuring safety and reliability for customers.
- Performed routine maintenance services, enhancing vehicle performance and longevity.
- Utilized diagnostic tools to identify mechanical problems accurately and efficiently.
- Collaborated with team members to streamline service workflows and improve turnaround times.
Garage Door Technician
M Garage Door
Dearborn, MI
01.2021 - 01.2024
- Installed and repaired various garage door systems to ensure optimal functionality.
- Diagnosed mechanical issues using specialized tools and provided effective solutions.
- Collaborated with customers to determine service needs and offer tailored recommendations.
- Trained junior technicians on installation techniques and safety protocols, enhancing team efficiency.
Manager
Little Cesar's Pizza
Rosemount, MN
05.2018 - 03.2020
- Oversaw daily operations to ensure efficient service and high-quality product delivery.
- Managed staff scheduling to optimize labor costs and maintain service standards.
- Trained new employees on operational procedures and customer service protocols.
- Implemented inventory management practices to reduce waste and improve stock levels.
Education
High School Diploma -
Fordson High
Dearborn, MI05-2018
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Troubleshooting skills
- Power tool proficiency
- Diagnostic testing
- Mechanical aptitude
- Electrical systems
- Technical support
Interests
Timeline
Service Technician
Midas Auto Service
09.2024 - 03.2026
Garage Door Technician
M Garage Door
01.2021 - 01.2024
Manager
Little Cesar's Pizza
05.2018 - 03.2020
High School Diploma -
Fordson High