Huy Le
Carrollton,TX
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
Work History
Manager
A Plus Beauty Academy
Garland, TX
01.2019 - 07.2022
- Led curriculum development to enhance student engagement and learning outcomes.
- Managed daily operations, ensuring compliance with industry standards and regulations.
- Developed training programs for staff, fostering professional growth and skill enhancement.
- Streamlined scheduling processes to optimize resource allocation and efficiency.
- Collaborated with marketing team to promote services, increasing student enrollment rates.
- Implemented feedback mechanisms to improve student satisfaction and course offerings.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Kitchen Manager
Chipotle
Plano, TX
09.2016 - 10.2018
- Oversaw daily kitchen operations, ensuring compliance with food safety standards and quality control measures.
- Trained and mentored kitchen staff, fostering a collaborative team environment and enhancing skill development.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage for cost efficiency.
- Coordinated scheduling for kitchen staff, ensuring adequate coverage during peak service hours to maintain workflow efficiency.
- Conducted regular performance evaluations of kitchen staff, identifying areas for improvement and implementing targeted training programs.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Assistant Manager
Pholicious
Frisco, TX
01.2014 - 10.2015
- Led team in daily operations, ensuring efficient service and customer satisfaction.
- Developed training programs for new employees, enhancing onboarding experience and skill retention.
- Managed inventory levels, optimizing stock to reduce waste and improve availability.
- Streamlined scheduling processes, improving staff utilization and coverage during peak hours.
- Coordinated with suppliers to negotiate favorable terms, ensuring quality products at competitive prices.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Plano East Senior High School
Plano, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Strategic planning
- Operations management
Languages
Vietnamese
Native or Bilingual
Timeline
Manager
A Plus Beauty Academy
01.2019 - 07.2022
Kitchen Manager
Chipotle
09.2016 - 10.2018
Assistant Manager
Pholicious
01.2014 - 10.2015
High School Diploma -
Plano East Senior High School