Huy Du
IL, Chicago,IL
Summary
A responsible international business student who experiences leadership from Panda Express Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Crew Member Cook
Chipotle Restaurant
Chicago, IL
02.2022 - Current
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items according to recipe to drive quality and consistency.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Prepared average of 10 menu items per shift
Shift Leader
Panda Express
Chicago, IL
07.2019 - 01.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Decreased product defects 67% by implementing quality assurance guidelines
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Education
BBA - International Business
Loyola University Chicago
Chicago, IL08.2023
High School Diploma -
Mather High School
Chicago, IL06.2019
Skills
- Safety processes and procedures
- Daily workflows
- Staff education and training
- Teamwork and Collaboration
- Organization and Time Management
- Problem-Solving
- Training and Development
Languages
Chinese (Cantonese)
Full Professional
Vietnamese
Native or Bilingual
English
Full Professional
Japanese
Limited Working
Timeline
Crew Member Cook
Chipotle Restaurant
02.2022 - Current
Shift Leader
Panda Express
07.2019 - 01.2022
BBA - International Business
Loyola University Chicago
High School Diploma -
Mather High School