Huyen Vo
BayCare
Saint Petersburg,FL
2
Languages
9
years of professional experience
Patient Care Technician bringing calm communication, strong Vietnamese and English support, and a steady approach to patient comfort from fast-paced service work. Builds on cleanliness standards, timing, and team coordination while assisting 11 to 15 patients per shift with basic care tasks to help keep care areas organized and patient needs moving on schedule. Brings a dependable presence for assisting staff, supporting recovery-focused interactions, and maintaining a safe, respectful environment.
Work History
Server/Hostess
2 Years 1 Month- Recommend menu items based on guest preferences, dietary restrictions, and detailed ingredient knowledge.
- Follow food safety regulations while supporting a clean, organized, and guest-ready service environment.
- Process cash transactions through POS and balance the drawer at the end of each shift.
- Train new servers on restaurant policies, procedures, and best practices for consistent customer service.
- Monitor inventory levels for napkins, utensils, and condiments to keep supplies available during peak hours and support opening and closing procedures.
Patient Care Technician
1 Year 5 Months- Monitor patient comfort and report changes promptly to nursing staff for follow-up.
- Assist with daily living activities while maintaining a respectful and patient-focused approach.
- Record vital signs and patient observations accurately in the chart during assigned rounds.
- Support discharge preparation by organizing belongings and reviewing basic instructions with patients.
- Document intake details and care updates using established charting procedures.
- Coordinate with nurses to complete room setup and prepare patients for procedures.
Baker/Hostess
1 Year- Decorate cheesecakes to company standards, supporting consistent presentation across a fast-paced bakery environment.
- Maintain a clean and safe bakery area while handling daily preparation tasks and presentation details.
- Coordinate with servers to keep guest seating, service timing, and shift handoffs running smoothly.
- Support guests with seating preferences and accommodations, delivering courteous customer service in English and Vietnamese.
- Use POS to assist front-of-house workflow and keep guest interactions organized during busy service periods.
Server/Cashier
4 Months- Kept tables and food lines clean to support food safety standards and smooth service flow.
- Explained menu items clearly to answer guest questions and support confident ordering.
- Delivered friendly, consistent service in English and Vietnamese to support a welcoming guest experience.
Night Supervisor
5 Years 1 Month- Collaborated with team members to improve performance and implement training updates across the overnight shift.
- Operated deli, beverage, and cash-handling stations to maintain coverage across customer service needs.
- Provided overnight customer support while balancing register, beverage, and deli responsibilities.
Server
3 Months- Provided attentive table service, answered questions clearly, and communicated effectively in English and Vietnamese.
- Handled food orders accurately through POS and delivered items with attention to food safety standards.
- Supported opening and closing procedures to keep the dining area organized and ready for service.
Education
High School Diploma
Skills
Customer service
Food safety
POS
English
Vietnamese
Shift supervision
Staff training
Inventory control
Private event coordination
Opening and closing procedures
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Vietnamese
Timeline
Patient Care Technician
BayCare
05.2025 - CurrentRead More
Server/Hostess
Crafty Crab
09.2024 - CurrentRead More
Baker/Hostess
The Cheesecake Factory
07.2023 - 07.2024Read More
Server/Cashier
Winghouse Bar & Grill
01.2023 - 05.2023Read More
Server
Seasons Cafe & Bakery
02.2018 - 05.2018Read More
Night Supervisor
Wawa
11.2017 - 12.2022Read More
Pinellas Park High School
High School Diploma
Read More