Hwa Lee
Rockford,IL
Summary
I am a student about to graduate who has basic knowledge in the medical field and wants to gain practical experience through academic projects and internships. Demonstrates strong teamwork, problem solving, and time management skills. Ready to start new career and make meaningful contributions with dedication and drive.
Overview
2
2
years of professional experience
Work History
Restaurant General Manager
I Luv Sushi & Keats
05.2022 - 09.2024
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Bachelor of Science - Health And Wellness
Rasmussen University
Rockford12.2025
Associate of Science - Surgical Technology
Rockford Carrer College
Rockford12.2025
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
- Point of Sale (POS) system operation
- Passion for customer satisfaction
- Shift Management
- Customer-Oriented
- Complaint resolution
- Staff Scheduling
- Organization and prioritization
- Customer loyalty
- Adaptable
Languages
Korean
Full Professional
Chinese (Mandarin)
Limited Working
Timeline
Restaurant General Manager
I Luv Sushi & Keats
05.2022 - 09.2024
Bachelor of Science - Health And Wellness
Rasmussen University
Associate of Science - Surgical Technology
Rockford Carrer College
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