Jacob Powell
Bella Vista,USA
Summary
Demonstrates strong work ethic, meticulous attention to detail, and commitment to delivering high-quality results across all tasks while maintaining composure and logical reasoning in diverse situations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Good Gravy Group
Bentonville, AR
04.2026 - Current
- Developed marketing strategies to attract new customers and promote special events.
- Implemented operational procedures to improve efficiency and streamline workflows.
- Maintained accurate inventories of food, supplies and equipment.
- Scheduled staff shifts and monitored labor costs.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Ensured compliance with health, safety and sanitation standards.
- Resolved customer complaints in a professional manner.
- Provided direction, guidance and motivation to team members.
Restaurant General Manager
Yellow Rocket Concepts
Bentonville, USA
03.2025 - 04.2026
- Team Management
- Scheduling
- Budgeting
- Cost Control
- Conflict Resolution
- Training
- Supervised daily operations to ensure compliance with company standards.
Staffing & Training Manager
Yellow Rocket Concepts
Bentonville, USA
06.2024 - 03.2025
- Conducting interview and recruitment process of potential new hires
- Evaluating potential talent and determining best fit within a team setting
- Overseeing the training process and creating schedules for new hires as well as ongoing training and retention for current employees
- Overseeing new hire onboarding process: completing new hire paperwork, training schedule, conducting orientations, working with front-of-house, back-of-house and bar managers for staffing needs and proper placement of new hires
- Day-to-day restaurant management duties and routine assistance of a smooth workflow
- Ongoing coaching of all employees as well as disciplinary action when needed
Front of House Manager
Fish City Grill
Rogers, USA
05.2023 - 06.2024
- Scheduling for volume
- Implementing brand standards
- Overseeing restaurant operation from kitchen to dining room
- Inventory and ordering of all alcohol for bar
- Overseeing rebranding of bar program and changes to cocktail menu
- Building relationships with vendors and keeping up-to-date with newest alcohol trends and popular drinks
- Building relationships in the community and working with charitable organizations (we have a First Tuesday program that gives a percentage of sales towards an organization we team up with for the month)
- Coaching team members for improved performance and better sales
Asst. Manager
Hooters
Gulf Shores, USA
05.2022 - 05.2023
- Front of house management
- Kitchen management
- Scheduling
- Conflict resolution
- Customer interaction
- Quality control
- Inventory
- Food truck orders
Line Cook/Prep Cook
Twin Peaks Restaurants
D'Iberville, USA
03.2022 - 05.2022
- Food preparation - cutting, portioning, cooking
- Grill operation
- Fryer operation
Shift Leader
Murky Waters Blues & BBQ
Ocean Springs, USA
06.2021 - 03.2022
- Supervision of all kitchen tasks during shifts
- Inventory and prep of food for the shift and following day
- Ability to work all positions needed in kitchen
Stocker/Inventory
Ace Liquor Center
Cabot, USA
10.2020 - 05.2021
- Organization, inventory, display and shelving of beer merchandise
- Keep merchandise moving smoothly and accurately from stockroom to sales floor
- Receive, sort and process damaged goods with vendors or manufacturers
- Use of equipment like forklifts and pallet jacks to move inventory
Shop Manager
ALPS Laminating, Inc.
Lonoke, USA
01.2020 - 05.2021
- Supervision of orders going out in a timely manner
- Machine operation
- Machine repair
- Inventory
- Shipping
Head Brewer
Vino's Brew Pub and Pizza
Little Rock, USA
06.2017 - 07.2019
- Supervision of production
- Routine cleaning and sanitation of equipment
- Inventory and ordering of materials and equipment
- Coordination of monthly schedules to keep productivity up
- Recipe creation
- Following classic recipes of house beers
Server
Apple Blossom Brewing Company
Fayetteville, USA
03.2016 - 06.2017
- Provide knowledgeable suggestions to guests with questions on what beer to try
- Greet and maintain relationships with regular customers
- Arrange tables for customers, follow established preparation procedures to provide guests with excellent experiences and foster repeat business
- Work with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Check identification to enforce age regulations for alcoholic beverages
- Occasional sit-in with the head brewer to help and ask questions to enhance knowledge of the brewing process
Assistant Manager
Vino's Brew Pub and Pizza
Little Rock, USA
05.2011 - 03.2016
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
- Monitor cash intake and deposit records, increasing accuracy and reducing discrepancies
- Monitor security and handle incidents calmly
- Generate repeat business through exceptional customer service and respond to customer concerns with friendly and knowledgeable service
- Routinely help in kitchen and front-of-house duties during peak hours
- Occasional help in brewery when kegging and keg washing duties were needed
- Management of social networking accounts such as Instagram and Twitter in order to promote new beer releases, specials and upcoming concerts, etc.
Education
High School Diploma -
Cabot High School
Cabot, AR05-2008
Some College (No Degree) - 2 1/2 Years Completion
Arkansas State University
Jonesboro, ARSkills
- Kitchen management
- Operations management
- Cost control
- Inventory control
- Staffing management
- Staff scheduling
- Team management
- Team development
- Coaching and ongoing training of team members
- Food preparation
- Food handling
- Food Safety Certification
- Quality assurance within food and beverage industry
- POS operation
- Cash handling
- Customer service
- Communication skills
- Customer relationship building
- Workplace health and safety regulatory compliance
- Delegation of tasks to team members
- Conflict Management
- Organizational budget management
- Organizational skills
- Inventory control
Certification
• ServSafe Food Protection Manager, 08/01/27, Successful completion of standards set forth for the ServSafe Food Protection Manager Certification Examination, which is accredited by the American National Standards Institute (ANSI) - Conference for Food Protection (CFP).
Languages
English - Fluent
Spanish - Entry Level (Currently taking classes through Lingoda)
Timeline
Restaurant General Manager
Good Gravy Group
04.2026 - Current
Restaurant General Manager
Yellow Rocket Concepts
03.2025 - 04.2026
Staffing & Training Manager
Yellow Rocket Concepts
06.2024 - 03.2025
Front of House Manager
Fish City Grill
05.2023 - 06.2024
Asst. Manager
Hooters
05.2022 - 05.2023
Line Cook/Prep Cook
Twin Peaks Restaurants
03.2022 - 05.2022
Shift Leader
Murky Waters Blues & BBQ
06.2021 - 03.2022
Stocker/Inventory
Ace Liquor Center
10.2020 - 05.2021
Shop Manager
ALPS Laminating, Inc.
01.2020 - 05.2021
Head Brewer
Vino's Brew Pub and Pizza
06.2017 - 07.2019
Server
Apple Blossom Brewing Company
03.2016 - 06.2017
Assistant Manager
Vino's Brew Pub and Pizza
05.2011 - 03.2016
High School Diploma -
Cabot High School
Some College (No Degree) - 2 1/2 Years Completion
Arkansas State University