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Dynamic Program and Operations Manager with over 20 years of experience in streamlining operations and enhancing organizational efficiency across diverse sectors. Expertise in administrative operations, billing processes, and team coordination drives success in managing complex workflows and optimizing resources. Proven ability to implement effective policies and procedures, fostering a safe and productive environment while maintaining strong customer relations. Committed to leveraging advanced Microsoft Office skills and strategic thinking to support organizational goals and elevate service delivery. Passionate about continuous improvement and professional development within the business landscape.

Experienced leader with over 10 years of remote experience, specializing in empowering staff through virtual and in-person coaching. Skilled in creating training materials and fostering employee growth. Demonstrated success in program management with a 100% goal achievement rate. Proficient in small business start-ups, business plans, and employee handbooks. Passionate about training and development, driving both career and volunteer advocacy projects. Experience implementing Human Rights into all aspects of business and volunteering.

Results-driven Inside Sales Manager known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, strategic sales planning, Business Development, GTM strategies, Growth, Expansion and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and foster team development and organization revenue growth .
Seasoned Inside Sales Manager with a background in leading successful sales teams to exceed business objectives. Strengths include development of compelling sales strategies, fostering team collaboration, and cultivating strong customer relationships. Known for effective leadership skills and ability to significantly improve sales performance. Notable impact includes driving revenue growth through innovative sales initiatives.
Professional with over 14 years of experience in Pre-Sales, Sales, Marketing and Business Development operations and Alliance management roles across Life sciences, Pharma, Biotech, Healthcare, ecommerce, SAAS, IT, Government, Real estate, Consumer goods, Beauty and personal care, Biotechnology, Infra, Oil , Gas & Power, Human Resources, Agriculture, Automotive, Food and Beverage, Banking, Transport, Sustainability, Education, Sports, Finance, Pharma and etc sectors in various functionalities such as Program Management, Marketing ,Procurement, Supplychain, Catalogue management, Sales, Business Development, GTM strategies, Multichannel digital enablement etc..., Demonstrated success in project and program management using Six Sigma and Agile methodologies to enhance process efficiency and ensure successful pilot and project launches. Skilled in collaborating with cross-functional teams to implement various solutions that drive business growth. Strong analytical capabilities and business acumen evidenced by managing digital transformation projects and revenue-generating initiatives.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Results-driven Inside Sales Manager known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, strategic sales planning, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and foster team growth.
Seasoned Inside Sales Manager with a background in leading successful sales teams to exceed business objectives. Strengths include development of compelling sales strategies, fostering team collaboration, and cultivating strong customer relationships. Known for effective leadership skills and ability to significantly improve sales performance. Notable impact includes driving revenue growth through innovative sales initiatives.

2023 Excellence Award AIPEH International Authors Group
2022 Honoris Causa Doctórate Degree in Education Teaching from the International Internship University (India, Australia, Europe, Africa, US and Worldwide Online Campus
2022 Gold Medal Award AIPEH
Received the First Manuel Toro Leadership Award & Community Service from La Prensa Newspaper in at the International 23rd Paoli Awards 2005 in Orlando, FL
2005 Selected for the Volusia County Government Citizens Leadership Academy
· 2004 Appointed by Congressman Mica to represent Volusia County at the Congressional Hispanic Leadership Summit in Washington, D.C.
· 2004 Appointed Member of the Latino Initiative Advisory Committee of Volusia County Schools
· 08/15/03-12/25/03- (Part Time) Voter Registration Specialist- Commonwealth of Puerto Rico Federal Affairs Administration Orlando, Florida
· 2002-2003 Advisory Community Committee for Volusia County Elections Department
· 2002-2003 Self Assessment Team Member and Public Relations/Chair- Volusia Agencies Partnership Committee for Head Start, Mid Florida Community Services.
· 2003 National Selected Scholarship Recipient for the 1st National Latino Leadership for the Future Grassroots and Political Conference by The NEA, NALEO/LA RAZA/LA RASA/ Colorado Education Association held at the YMCA Estes Park Denver Colorado.
· 2002 LEADERSHIP CLASS II Graduate- West Volusia Chamber of Commerce
· 2002 & 2003 Allocating Funding Panel Member- United Way of Volusia/Flagler Counties
· 2002 Member Advisory Board for the Department of Elections Volusia County
· 2001 Graduate of the Candidate and Campaign Management Training by the United States Hispanic Leadership Institute (USHLI)
· 2000 Organizer and Graduate of the USHLI Grassroots Leadership Training at Volusia County with presentations from Volusia County, City of Deltona and Volusia County School Board
· El Santuario Worship Center, Church of God: Public Relations & Director: Prayer Service for America and Hispanic Heritage Celebration 2001 j& 2002
· 1997-2002 Volusia County Hispanic Association Inc. Board of Directors/Public Relations, Committees: Youth, Membership, Talent Show, Yearly Hispanic American Festival (7,000 attendees), Gala Dinner/Dance, Family Picnic, Business Network, Latino Vote Committee and public relations person.
· Grant Writing Certificates from: The Department of Education and the Office of Faith Based Initiatives by the Office of Congressman Luis Fortuño, The Federal Affairs Office of Puerto Rico in Orlando, The Department of Education, State of Florida, Career Development- DBCC and the Federal Affairs Office of Puerto Rico in Orlando
· Received the Alumni Service Award 1995 International Students Organization- President, Latino Student Association- Vice President, Student Mentor for the Academic Alliance for the Retention of Minority Students, International Business Club, Represented the University at the Latinos in Pennsylvania Conference 1995. My Graduation Story was featured in the Reading Eagle Newspaper on Graduation Date!
· Senior year Internship: Translator for a Minority Business Development Center & Entrepreneurial Development & Global Education Center (The Center received White House and Presidential recognition in Spring 1995/Finalist for a United Nations Educational Award in Spring 1995). I helped three clients develop business plans and marketing strategies: grocery store future owner, a restaurant owner and shoe-store owner/designer.
· Senior Year- Boy Scouts of America Cub Master/Program Assistant (P/T) - Coordinated a National Pilot Program with inner city kids in three Public Elementary Schools in Reading, PA (1995). I served as a BSA Career Day Speaker at Reading High School & at PEPP Summer Youth Leadership Program at Penn State Berks (1995-96).
1993-1995 Kutztown University of PA Kutztown, PA- B.S.B.A., Business Administration/International Business Management Emphasis
*Received G.P.A. Honor & Extracurricular Certificate (Community Colleges Drama Competition First Prize for La Cantante Calva Theater 88 Club acting at Rio Piedras and Carolina Campuses)
1988-1992 University of Puerto Rico Aguadilla, PR- Finished Pre-Engineering Program & One Year of Business Management (100 credits)
1988- New Bedford High School, New Bedford, MA - (Honors), Scholarship from the Spanish American Club
PROFESSIONAL CONFERENCES AND TRAININGS:
· Engage Compassion Summit by Convoy of Hope Hawaii 08/25/2018 at First Assembly of God, Red Hill, 3400 Monalua Rd. Honolulu, HI
http://www.enhagecompassion.com
Convoy of Hope has served in Worldwide Catastrophes and conducted over 1,000 reach out events for 25 years.
Workshops:
Community Events
Disaster Services & Preparedness
Connections
Food & Nutrient Security In Your Community
· Autism Community Training for 1 CEU by Easter Seals Northeast Central Florida while working as the 7 & 8 Grades Math, Social Sudies, Language Arts, Science, Health and Physical Education Teacher at a Private school in Florida. September 6, 2017
· 2013 Sales Strategies and Business Plan Certificate Training
· Attended the US Department of Education & the US Faith Based Initiatives Grant Writing Seminars 2007 by the Office of the Governor Luis Fortuño
· Selected to represent Pine Ridge High School at the 2005 National Conference on Leadership Diversity by the University Of Central Florida Office Of Diversity Initiatives
· Selected to represent The Admissions/Recruitment Department at the 2002 Daytona Beach Community College President's Leadership Training and the 2001 Presidents Situational Training.
· Planning/Advising Committee Member for the 19th, U.S. Hispanic Leadership Conference 2001 were I was representing Central Florida and DBCC.
· Attended the 20TH & The 18th U.S. Hispanic Leadership Conference 2002 & 2000 in Chicago for college recruitment (Participated on the 7th USHLI National College Fair) and training purposes.
· The Pacific Institute Certificates: Success Strategies for Effective Schools Program & Investment in Excellence 2006 taken at Angley College by the Pacific Institute Staff.
· Certified Adult and Children CPR/First Aid techniques 2005.
· Grant Writing Certificates from: The Department of Education and the Office of Faith Based Initiatives by the Office of Congressman Luis Fortuño, The Federal Affairs Office of Puerto Rico in Orlando, The Department of Education, State of Florida, Career Development- DBCC and the Federal Affairs Office of Puerto Rico in Orlando
· 2005 Selected for the Volusia County Government Citizens Leadership Academy

Hyejin Park

Summary

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Community Liaison Office Intern

Korean-English Interpreter

HRD Intern

Education

Bachelor of Arts - Education, English Interpretation & Translation

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Community Liaison Office Intern

Korean-English Interpreter

HRD Intern

Bachelor of Arts - Education, English Interpretation & Translation

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