Summary
Overview
Work History
Education
Skills
Timeline
Generic

HyeSu (Hannah) Park

Fullerton,CA

Summary

To obtain a position while gaining experience and insight on assisting and handling various tasks in order to utilize the skills and experience for the public.

Overview

11
11
years of professional experience

Work History

Senior Clerical Aide

Santa Ana Community Development Agency
2023.05 - Current
  • Assisting with the youth employment programs and adult training programs.
  • Duties include but are not limited to using computers and various software such as Microsoft Word, Excel, Power-Point, Google Documents, and Outlook.
  • Experience using software such as ePersonality for posting payroll for participants in our programs. Lasherfishe software to keep track of incoming applications for city and state programs.
  • Highly experienced (over ten years) in customer/client care services, computers, fax and copy machines, sending emails, and phone encounters.

Clerical Aide

Santa Ana Zoo
2022.10 - 2023.05
  • Assisting customers with questions as well as purchases.
  • Checking in and out of the city's system registry and handling cash registries.
  • In charge of inventory and keeping merchandise in stock.
  • Mostly handling payments and POS system.

Manager

Bridge Physical Therapy
2022.05 - 2023.04
  • Manage all staffs.
  • Handling incoming new and current patients with documentation and preparing for their visits.
  • Handling account receivables, crediting accounts, incoming and outgoing medical records.
  • Taking care of problems, complaints, faxing, emailing, scheduling appointments, telephone encounters from patients and various hospitals, scanning, and other administrative tasks.
  • Experience with EHR system (WebPT).
  • Using all Microsoft Office products, Word, Excel, and PowerPoint, PDF, Google Spreadsheets, Google Drive, and Dropbox. Assisting CEO with marketing, and etc.

Office Lead

Ascend Physical Therapy & Balance Center
2019.01 - 2022.05
  • Managing front, and back office staffs.
  • Handling incoming new and current patients with documentation and preparing for their visits.
  • Handling account receivables, payables, and incoming, outgoing medical records.
  • Taking care of complaints, faxing, emailing, appointments, telephone encounters from patients and various hospitals, scanning, and administrative tasks.
  • Use of EHR system (WebPT).
  • Using all Microsoft Office products, Word, Excel, and PowerPoint, PDF, Google Documents, Drive, and Dropbox.
  • Assisting CEO with marketing, mailing, phone, and etc.

Administrative Aide

Elite Educational Institute
2018.02 - 2019.12
  • Handling account receivables, payables, and incoming, outgoing student records.
  • Handling faxes, emails, scheduling appointments, telephone encounters, scanning, and various administrative work.
  • Use of Google Calendar, Google Voice, phone switchboard, grading tests and quizzes for students.
  • Checking students and clients in and out on scheduled appointment with tutors and/or meetings.

Management Team Leader

POCHA 21 Pub & Kitchen
2017.01 - 2018.01
  • Assisting customers with various customer services.
  • Handling checking in and out of registry and cash register,
  • Handling inventory and keeping merchandise in stock
  • Managing other staff with scheduling and assign work.

Sales Associate and Cashier

2'C (Presently, Fashion Q)
2016.01 - 2017.01
  • Assisting customers and providing information about the product in question.
  • Handling cash register, inventory, emails, and merchandise.

Front & Back Office

Joyce H. Chong & Cynthia Lavadia Pediatrics M.D
2014.01 - 2016.01
  • Checking in and checking out patients.
  • Scheduling, emailing, and telephone encounters with various patients, clients, and hospitals.
  • The use of EHR system (eClinical).
  • Handling incoming and outgoing medical records.
  • Handling inventories.
  • Checking PPO, HMO, Federal, and State BIC/Medical insurance eligibility and benefits.
  • Getting patients charts and documentation ready.

Bookkeeper and Administrative Staff

Buffalo Photo Imaging Inc.
2013.01 - 2014.01
  • Handling account receivables (A/R) and account payables (A/P).
  • Crediting accounts and customer services.
  • Taking care of problems with merchandise and complaints.
  • Filing, faxing, emailing, phone encounters, and general office work.

Education

Bachelor of Science in Public Health -

California State University, Fullerton (CSUF)
Fullerton, California

Associate in Science in Public Health -

Cypress College
Cypress, California

Associate in Arts Degree in Math & Science Emphasis -

Cypress College
Cypress, California

Associate in Arts Degree in Social & Behavioral Science Emphasis -

Cypress College
Cypress, California

Skills

  • Computer Skills - Proficient in Microsoft Word, Excel, PowerPoint, and Internet.
  • Communication – Great with people and can interact with other people diplomatically. Effective communication skills in both written and verbal.
  • Interpersonal – Highly capable of managing multiple projects simultaneously. Exceptional research & organizational skills. Enthusiastic, hard-working, with capacity to learn fast. Detail-oriented person.
  • Language Skills – Bilingual: fluent in English and Korean.
  • Certified American Red Cross Adult and Pediatric First Aid, CPR, AED – Certificate ID: 00BNFGC.
  • Typing Certification from Orange County One-Stop Center with Net Typing Speed of 71 words per minute, and 98% accuracy.
  • California State University, Fullerton – Student Health Professions Association Medal.

Timeline

Senior Clerical Aide

Santa Ana Community Development Agency
2023.05 - Current

Clerical Aide

Santa Ana Zoo
2022.10 - 2023.05

Manager

Bridge Physical Therapy
2022.05 - 2023.04

Office Lead

Ascend Physical Therapy & Balance Center
2019.01 - 2022.05

Administrative Aide

Elite Educational Institute
2018.02 - 2019.12

Management Team Leader

POCHA 21 Pub & Kitchen
2017.01 - 2018.01

Sales Associate and Cashier

2'C (Presently, Fashion Q)
2016.01 - 2017.01

Front & Back Office

Joyce H. Chong & Cynthia Lavadia Pediatrics M.D
2014.01 - 2016.01

Bookkeeper and Administrative Staff

Buffalo Photo Imaging Inc.
2013.01 - 2014.01

Bachelor of Science in Public Health -

California State University, Fullerton (CSUF)

Associate in Science in Public Health -

Cypress College

Associate in Arts Degree in Math & Science Emphasis -

Cypress College

Associate in Arts Degree in Social & Behavioral Science Emphasis -

Cypress College

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HyeSu (Hannah) Park