Summary
Overview
Work History
Education
Skills
Timeline
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Hyobin Lee

Frisco,TX

Summary

Recent university graduate with a B.S. in Criminal Justice. Gained experience working as Case Manager for the 15th JDC's Sobriety Court. Dedicated candidate eager to leverage knowledge of the criminal justice system and serve as a reliable team member.

Overview

7
7
years of professional experience

Work History

Sobriety Court Case Manager

15th Judicial District Court
01.2023 - 07.2023
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Staffed with the Sobriety Court team once a week to discuss clientele.
  • Provided one on one sessions with every client to discuss their progress in the program as well as their personal life.
  • Reported relevant information to the Judge, SCRAM representative, treatment provider, probation officer, and coordinator.
  • Reached out to various inpatient treatment programs to discuss the progress of clients admitted.

Server, Hostess, Back of House

La Creperie Bistro
02.2022 - 11.2022
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Hostess position consisted of seating guests, preparing drinks, maintaining a clean dining room, and helping pick up customers.
  • Server position required cultivating a warm welcome for all guests, thorough knowledge of the menu, time management, and consistent flow of communication between the dining room and the kitchen.
  • Barista position involved making all drink orders, ranging from coffees to alcoholic beverages. This position also entailed washing all the dishes and maintaining a clean, safe environment.

Tutor

Clearport Learning
08.2020 - 05.2021
  • Nonprofit organization designed to help indigent high school students succeed in school.
  • Provided private instruction to individual and small groups of students to improve academic performance.
  • Reported student progress to Clearport Learning's administrative staff, parents, and teachers to ensure thorough communication between all parties involved.
  • Helped students build confidence through support and positive reinforcement strategies.


Server, Trainer, Hostess

Reginelli's Pizzeria
07.2016 - 01.2021
  • Implemented and facilitated successful training programs to increase employee engagement, productivity, and work positivity.
  • Helped restaurant staff set up for large events to coordinate smooth execution.
  • Trained new employees one on one by explaining the POS system, demonstrating customer service, and communicating with both front and back of house staff.
  • Designed bulletin boards to display new menu items or upcoming events.

Education

Bachelor of Science - Criminal Justice

University of Louisiana At Lafayette
Lafayette, LA
05.2023

High School Diploma -

Haynes Academy For Advanced Studies
New Orleans
05.2019

Skills

  • Teamwork and Collaboration
  • Case Planning and Management
  • Written and Verbal Communication
  • Fast Learner
  • Multitasking and Organization
  • Strong Academic Record

Timeline

Sobriety Court Case Manager

15th Judicial District Court
01.2023 - 07.2023

Server, Hostess, Back of House

La Creperie Bistro
02.2022 - 11.2022

Tutor

Clearport Learning
08.2020 - 05.2021

Server, Trainer, Hostess

Reginelli's Pizzeria
07.2016 - 01.2021

Bachelor of Science - Criminal Justice

University of Louisiana At Lafayette

High School Diploma -

Haynes Academy For Advanced Studies
Hyobin Lee